Restaurant Manager
5 days ago
Job Title: Restaurant Manager
Location: Santa Rosa, Laguna, Philippines
Employment Type: Full-time
Reports To: Owner
Job Summary:
We are seeking a proactive and reliable Restaurant Manager to oversee daily operations and ensure smooth, efficient, and customer-focused service in our startup restaurant. This is a hands-on leadership role that involves managing staff, coordinating kitchen and front-of-house operations, maintaining high-quality service, and supporting business growth. As a startup, we value flexibility—this role may occasionally require stepping into various tasks to keep operations running smoothly.
Key Responsibilities:
- Oversee and coordinate all restaurant operations including front-of-house and back-of-house
- Lead and support the team to ensure excellent customer service and food quality
- Assist in recruitment, training, and scheduling of staff
- Monitor inventory levels and coordinate with suppliers to manage stock and deliveries
- Handle customer feedback, concerns, and service recovery in a professional and timely manner
- Maintain cleanliness and compliance with food safety and sanitation regulations
- Track daily sales, manage POS systems, and report financial performance to owners
- Help implement marketing or promotional campaigns in coordination with the owner
- Support menu planning, cost control, and overall operational efficiency
- Step in as needed for any role—kitchen, cashier, or service—to assist during peak hours or staff shortages
Qualifications:
- At least 2–3 years of experience in restaurant or food service operations
- Prior supervisory or managerial experience strongly preferred
- Strong leadership, problem-solving, and organizational skills
- Knowledge of food safety regulations and restaurant best practices
- Comfortable with basic reporting, inventory, and POS systems
- Excellent interpersonal and communication skills
- Willing to work flexible hours including evenings, weekends, and holidays
- Experience working in a startup or fast-growing environment is a plus
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