Insurance Coordinator

8 hours ago


Cabanatuan City, Central Luzon, Philippines Malayan Insurance Co., Inc. (MICO) Full time ₱150,000 - ₱250,000 per year
About Malayan Insurance

Join Malayan Insurance, a leader in the industry. We are seeking a dedicated and organized Insurance Coordinator to become a vital part of our operations. This role is perfect for a detail-oriented professional with a passion for providing outstanding client support.

About the Role

As an Insurance Coordinator, you will be at the heart of our client support system, focusing on both administrative excellence and direct client communication. You will manage the complete lifecycle of insurance policies, from issuance to documentation , while expertly addressing client inquiries. This position is key to promoting our company's full range of product lines and ensuring a smooth, efficient experience for our valued clients.

Key Responsibilities
  • Policy Administration: Administer the issuance of policies, endorsements, and business transfers for clients.
  • Lifecycle Management: Manage all policy details, including encoding in the system, maintaining organized files, and ensuring the timely release and delivery of documents.
  • Client Support: Provide exceptional client support by professionally handling all telephone and in-person inquiries.
  • Sales & Business Development: Engage with prospective clients to provide comprehensive information on products and services. Develop and prepare customized proposals, cover notes, and quotations to meet client needs.
  • Reporting & Coordination: Generate and submit all necessary branch reports. Liaise with the Branch to coordinate and expedite critical approvals.
Qualifications and Skills

Must-Have Qualifications:

  • Graduate of any 4-year Bachelor's degree course.
  • At least 6 months of relevant work experience.

What Makes You a Great Fit:

  • Detail-Oriented: A keen eye for detail to ensure accuracy in documentation and data entry.
  • Excellent Communicator: Effective verbal and written communication skills to interact clearly with clients and team members.
  • Customer-Focused: A customer-centric approach with the ability to deliver excellent service in a professional manner.
  • Highly Organized: Able to manage time effectively, prioritize tasks, meet deadlines, and handle multiple responsibilities.
  • Problem-Solver: Strong skills to address and assist in resolving issues in daily operations.
  • Team Player: Ability to work collaboratively with the branch team to achieve common objectives.
  • Eager to Learn: Must be willing to learn the technical aspects of non-life insurance products.

If you are a motivated and organized professional looking to build your career in the insurance industry, we want to hear from you.


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