Operations Analyst

2 hours ago

Cebu City, Central Visayas, Philippines -ca04-4c72-87dc-c85ebbedf536 Full time $30,000 - $60,000 per year
Job Description

We are seeking a highly analytical and detail-oriented Operations Analyst to join our IT Consulting team remotely. The ideal candidate will have a strong background in data analysis, process mapping, and a passion for optimizing the operational efficiency of a technology consulting practice.

The Operations Analyst will be responsible for meticulously analyzing our business processes and performance data within the IT Consulting arm. This role is crucial for identifying bottlenecks, measuring effectiveness, and providing data-driven recommendations to leadership to improve project delivery, resource utilization, and overall profitability.

Note: This role operates primarily within the EST (Eastern Standard Time) zone business hours.

Job Responsibilities
  • Expansion Strategy: Support the development and execution of strategies to grow our IT consulting and staffing services across key Asian markets.
  • Local Compliance: Ensure all regional business practices, contracts, and operations comply with local regulations and requirements.
  • Infrastructure: Oversee the establishment of necessary local infrastructure and vendor relationships to support the team.
  • Recruitment: Lead the end-to-end recruitment process for new consultants and operational staff within the region.
  • Team Oversight: Manage, support, and onboard the Asian team, ensuring high morale, productivity, and adherence to company policies.
  • Reporting: Act as the primary liaison, providing regular operational updates and reporting key metrics to the onshore leadership team.
  • Collaboration & Communication (Critical Time Zone Overlap): Maintain a mandatory, minimal work schedule overlap with our Canadian head office(EST).
  • This requires working and being available to the onshore team between 9:00 AM –2:00 PM EST daily (10:00pm-3:00am SST).
What we're looking for:
  • At least a college graduate with a degree in Business Administration, Operations Management, Finance, or a related quantitative field.
  • At least 3+ years experience in business operations, administration, or office management, preferably within the IT services, staffing, or consulting industries.
  • Exceptional organizational skills and the ability to manage complex administrative processes independently.
  • Demonstrated ability to work non-traditional hours to align with the required EST overlap.
  • Fluency in English (written and verbal) is essential, with strong communication skills to interact effectively across global teams.

  • Preferred Qualifications (Nice-to-Haves)

  • Experience in Project Management or managing delivery timelines for technical teams.

  • Previous experience in Business Development or Sales for professional services, ideally within the Asian market, to identify and explore new client opportunities.
  • Familiarity with local HR practices, employment law, or experience applying for government grants/subsidies in the local Asian jurisdiction.
About us

Blue Wolf Solutions is a leading provider of innovative IT and business solutions. We have a strong presence across the Philippines and a reputation for delivering high-quality services to our clients. Our team of dedicated professionals is passionate about driving innovation and helping our clients achieve their goals.

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