Business Operations Analyst

18 hours ago

Cebu City, Central Visayas, Philippines NCR Atleos Full time

Business Operations Analyst

Business Support Analyst – Banking Revenue Assurance / EUROPE T&M Team

EUROPE T&M Team
, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

  • Understand Contractual language that defines field service activities not covered by the maintenance Contract
  • Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
  • Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
  • Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process – Customer data, payment terms, taxes, pricing etc…
  • Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
  • Create Executive summary showcasing the cost or profit associated with the summary
  • Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
  • Understand all relevant technical details on company's Banking equipment
  • Perform various analyses on business activities for assigned customers in order to identify Revenue gaps
  • Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Power Query, Power BI, Microsoft Office etc…
  • Manage business process that creates value and increase customer satisfaction

Candidates profile and qualifications:

  • Bachelor's Degree
  • 2-3 years of relevant work experience
  • Excellent knowledge of
    English
    language
  • Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
  • Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
  • Technical knowledge of Banking equipment would be considered as an advantage

Offers of employment are conditional upon passage of screening criteria applicable to the job.

  • Business Data Analyst

    4 days ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱900,000 - ₱1,200,000 per year

    POSITION TITLE: Business Data AnalystREPORTING TO: Team Lead, Business Intelligence and ReportingLOCATION: Cebu, PhilippinesSummary Description: We are seeking a detail-oriented and data driven Business Data Analyst to join our market intelligence and strategic pricing team. In this role, you will combine critical thinking, problem-solving, and technical...

  • Business Operations Analyst

    19 hours ago

    Cebu City, Central Visayas, Philippines NCR Atleos Full time $40,000 - $80,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Business Support Analyst – Banking Revenue Assurance / NAMER T&M TeamGrade 8,...

  • Analyst, Business Process Controls and Quality

    19 hours ago

    Cebu City, Central Visayas, Philippines Dover Business Services Europe Full time ₱500,000 - ₱1,000,000 per year

    POSITION TITLE: Analyst, Business Process Controls and QualityREPORTING TO: Team Lead, Business Process Controls and QualityLOCATION: Cebu, PhilippinesSummary DescriptionWorking with an emerging shared services organization, the Analyst, Business Process Controls and Quality is responsible in supporting assurance and consulting engagements across DBS sites,...

  • Business Operations Analysts – Software Maintenance

    6 days ago

    Cebu City, Central Visayas, Philippines NCR Atleos Full time ₱400,000 - ₱1,200,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Business Operations Analyst – Software Maintenance (Grade 9)Position SummaryAs a...

  • Business Analyst

    20 hours ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Profile Summary:The Business Analyst will review and analyze key business metrics to devise plans for improvement, communicating these findings and plans to key stakeholders in the organization.Job Description:The Business Analyst is responsible for reviewing business operations, assess evolving business ideas, liaise between groups and departments and...

  • Analyst, Accounts Payable

    4 days ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱250,000 - ₱500,000 per year

    POSITION TITLE: ANALYST-ACCOUNTS PAYABLE (AP)REPORTING TO: Manager, Accounts Payable Team Lead, Accounts PayableLOCATION: Cebu, PhilippinesSummary Description: Dover Business Services (DBS) is looking for talented AP Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AP Analyst is...

  • Business Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per year

    Job Title:Business AnalystLocation:Cebu (100% onsite)Job Type:Full-timeJob Summary:TheBusiness Analystto support business process analysis and improvement through data-driven insights. This role involves working closely with process owners, stakeholders, and delivery teams to identify optimization opportunities and ensure business needs are effectively...

  • Analyst, Accounts Receivable

    4 days ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱900,000 - ₱1,200,000 per year

    POSITION DESCRIPTION: Accounts Receivable Analyst (Customer Management) –Dover Business Services, Dover CorporationPosition Description: Dover Business Services (DBS) is looking for talented AR Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AR Analyst for Customer Management...

  • Business Analyst

    4 days ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Analyst, Accounts Receivable

    3 days ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱900,000 - ₱1,200,000 per year

    POSITION DESCRIPTION: Accounts Receivable (AR) Analyst (Cash Application) –Dover Business Services, DoverCorporationPosition Description: Dover Business Services (DBS) is looking for talented AR Analysts to join our new sharedservice center in Cebu, Philippines. Working within an emerging shared services organization, the AR Analyst forCash Application is...