retail operations team leader

4 days ago

Katipunan Metro Manila, Philippines RedMaple Multi-Resources Inc. Full time ₱1,500,000 - ₱2,500,000 per year

Job description

As a Retail Operations Team Leader, you will play a crucial role in managing various aspects of the retail business, ensuring smooth daily operations, and driving exceptional in-store experiences. This position requires strong leadership skills, excellent problem-solving abilities, and a deep understanding of retail operations.

Key Responsibilities:

· Develop and implement operational strategies to maximize efficiency, productivity, and profitability in the Retail Operations Department

· Monitor and manage all retail operational processes, including but not limited to inventory management, merchandising, manpower management, and in-store execution excellence.

· Ensure compliance with company policies, procedures, and standards to maintain a high level of operational excellence.

· Monitor the performance of key operational metrics, such as Share of Shelf, Share of Display, CSL. Identify areas for improvement and implement corrective actions to optimize these metrics and achieve business objectives. Collaborate with sales team, cross-functional teams, store operations heads and marketing, to align strategies and ensure Share of Shelf, Share of Display, CSL are met.

· Attend Mancom and Weekly Meetings: Participate in Mancom meetings to assess the effectiveness of operational plans and drive continuous improvement.

· Attend weekly meetings, to discuss operational performance, sales targets, and strategic initiatives.

· Regularly communicate with the sales organization to provide updates and insights on retail operations-related activities. Share information regarding distribution, visibility initiatives, and any changes in-store activities. Collaborate with the sales team to align operational strategies and goals, ensuring a cohesive approach towards achieving business objectives.

· Help monitor bundling activities to ensure accuracy, proper pricing, and compliance with promotional guidelines.

· Help over-see in-store activities, such as customer events, product sampling, or store-openings, to ensure smooth execution and adherence to brand standards.

· Timely Liquidation of Running Programs:

a. Coordinate and oversee the timely liquidation of all running programs.

b. Work closely with ROICs to ensure proper execution of program liquidation, including accurate recording of sales, inventory, and promotions.

c. Monitor and track the progress of program liquidation, identifying any delays or issues and implementing corrective actions.

· Follow-through of Executions

a. Ensure that all program executions, such as promotional activities, merchandising changes, and display installations, are recorded and tracked,

b. Collaborate with ROICs to verify and validate execution details, ensuring accuracy and completeness.

c. Analyze execution data to assess compliance, identify trends, and provide insights for improvement.

· Quality and Compliant Proof of Performance (POPs):

a. Establish and enforce standards for Proof of Performance (POPs) in accordance with program requirements.

b. Work closely with ROICs to ensure that all POPs are of high quality, compliant with program guidelines, and submitted within the designated timelines.

c. Conduct regular audits and inspections of POPs to maintain quality assurance.

  • Team Leader

    4 weeks ago

    Manila, National Capital Region, Philippines Spotlight Retail Group (SRG) Full time

    OverviewAre you passionate about the great outdoors and delivering top-notch customer experiences? If so, we'd love to hear from you Join the team at Anaconda as our next Team Leader and lead our journey to retail success.What's in It for You?Competitive salary package – plus quarterly profit share & superRotating roster – enjoy alternative weekends off,...

  • Operations Division Manager

    3 days ago

    Manila, National Capital Region, Philippines Retail Full time ₱1,500,000 - ₱2,500,000 per year

    Job Summary: The Supermarket Operations Division Manager is a senior leadership role responsible in Isetann Department Store Inc., (Supermarket) for overseeing the day-to-day operations of one or more supermarket locations to ensure efficiency, profitability, and an exceptional customer experience. This role requires a dynamic leader with a strong...

  • Operations Division Manager

    4 weeks ago

    Manila, National Capital Region, Philippines Retail Full time

    Job SummaryThe Supermarket Operations Division Manager is a senior leadership role responsible in Isetann Department Store Inc., (Supermarket) for overseeing the day-to-day operations of one or more supermarket locations to ensure efficiency, profitability, and an exceptional customer experience. This role requires a dynamic leader with a strong...

  • Operations Division Manager

    4 weeks ago

    Manila, National Capital Region, Philippines Retail Full time

    Job Summary The Supermarket Operations Division Manager is a senior leadership role responsible in Isetann Department Store Inc., (Supermarket) for overseeing the day-to-day operations of one or more supermarket locations to ensure efficiency, profitability, and an exceptional customer experience. This role requires a dynamic leader with a strong...

  • Roving Team Leader

    2 weeks ago

    Manila, Philippines GameOne PH Full time

    Overview We’re Hiring: Roving Store Team Leader (Luzon Deployment) Be the backup every store can count on! As we continue to expand across Luzon, we’re in need of reliable Roving Store Team Leaders who can step in and take charge when a branch is short on staff or in need of leadership support. This role is perfect for someone flexible, dependable,...

  • Vice President of Operations

    2 weeks ago

    , Metro Manila, Philippines TP Full time

    The Opportunity | Vice President of Operations (Retail) - TP Alabang The Vice President of Operations for New Economy in TP Alabang is responsible for overseeing the operational performance, quality, and profitability of the retail account portfolio for 2500 FTEs within Metro Manila and provincial sites of Teleperformance Philippines. The VP of Operations...

  • Vice President of Operations

    2 weeks ago

    Manila, Philippines TP Full time

    Overview The Opportunity: The Vice President of Operations for New Economy is responsible for overseeing the operational performance, quality, and profitability of the retail account portfolio for 2500 FTEs within Metro Manila and provincial sites of Teleperformance Philippines. The VP of Operations will lead a team of directors, account managers,...

  • Operations Team Leader

    3 days ago

    Ortigas, Metro Manila, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesDevelop and maintain an energetic, high performance company culture that inspires employee commitment, implement Rewards and Recognition programs that drive...

  • Retail Operations Manager

    1 week ago

    Ortigas, Metro Manila, Philippines Canada Computers Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Retail Operations ManagerLocation: Pasig OrtigasEmployment Type: Full-timeWork setup: Onsite – Night ShiftAbout the RoleWe are looking for a Retail Operations Manager to remotely oversee the day-to-day operations of our retail stores in Canada. This role is responsible for ensuring smooth store performance, driving sales, managing teams, and...

  • Team Leader

    1 week ago

    Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    We are looking for a driven and experienced Customer Service Team Leader to guide, motivate, and support a team of Customer Service Agents in delivering excellent service to customers across the USA . You will play a key role in ensuring service standards are met, compliance is observed, and the team remains engaged, productive, and customer-focused.Key...