
Guest Service Specialist
2 days ago
1. Front Office
a. Check the guests in and out.
b. Attend to guest needs, concerns, or complaints.
c. Create and update Guest List.
d. Update guest details in Xenia.
e. Ensure that guests fill up the guest comment form upon check-out.
f. Assist tour guides and drivers for the tours and transfers booked for the day.
g. Collect payment from guest for the charges incurred.
2 Travel and Tours
a. Upsell travel and tours to guests.
b. Create tour vouchers and have the guests sign the latter.
c. Ensure that the guests leave on time for the tour and that the tour guide is also on time.
3 Transportation
a. Upsell transportation.
b. Prepare transportation schedule for the next day.
c. Assist drivers for their needs like diesel PO, and guest signage/placard.
d. Inform drivers for any flight changes of the guests.
4 Night Audit
a. Balance all the sales of the resort including restaurant and rooms.
b. Conduct night rounds and create night report to be submitted to the FO Supervisor.
c. Create summary report of the day's transactions such as tours, transfers, nationality, and breakdown of rooms.
d. Send cancellation report of the card verification to BDO.
e. Prepare all the necessary paperwork for the next day's operations.
f. Update nationality and guest email report.
g. Conduct a final check of the day like Guest List, system for updates, cash and card sales.
Job Type: Full-time
Pay: Php12, Php15,000.00 per month
Benefits:
- Staff meals provided
Work Location: In person
Expected Start Date: 10/11/2025
-
Pool Attendant
2 weeks ago
Puerto Princesa City, Mimaropa, Philippines Daluyon Beach and Mountain Resort Full time ₱200,000 - ₱250,000 per yearAbout the role We are seeking a dedicated and enthusiastic Pool Attendant to join our team at Daluyon Beach and Mountain Resort in Puerto Princesa City, Palawan. As a Pool Attendant, you will be responsible for maintaining the cleanliness and safety of our resort's pool facilities, ensuring our guests have an exceptional and relaxing experience.What you'll...
-
Sales Executive
7 days ago
Puerto Princesa City, Mimaropa, Philippines Four Points by Sheraton Full time ₱150,000 - ₱250,000 per yearContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards...
-
Food Attendant
1 week ago
Puerto Princesa City, Mimaropa, Philippines Daluyon Beach and Mountain Resort Full time ₱150,000 - ₱250,000 per yearAbout the role Daluyon Beach and Mountain Resort is seeking a dedicated and experienced Food Attendant to join our dynamic hospitality team in Puerto Princesa City, Palawan. As a Food Attendant, you will play a crucial role in ensuring the smooth operation of our kitchen and dining areas, providing exceptional service to our guests. This is a full-time...
-
Seasonal Line Cook
1 week ago
Puerto Princesa City, Mimaropa, Philippines Daluyon Beach and Mountain Resort Full time ₱250,000 - ₱500,000 per yearAbout the role Daluyon Beach and Mountain Resort is seeking a talented and experienced Seasonal Line Cook to join our dynamic culinary team. This is a contract position based in the vibrant Puerto Princesa City, Palawan. As a Seasonal Line Cook, you will play a crucial role in delivering exceptional dining experiences for our guests, contributing to the...
-
Sales and Marketing Assistant
7 days ago
Puerto Princesa City, Mimaropa, Philippines Daluyon Beach and Mountain Resort Full time ₱300,000 - ₱450,000 per yearAbout the role This is an exciting opportunity to join the dynamic team at Daluyon Beach and Mountain Resort as a Sales and Marketing Assistant. In this full-time role, you will be responsible for supporting the sales and marketing efforts of this leading hospitality and tourism destination in Puerto Princesa City, Palawan.What you'll be doingAssist in the...
-
Human Resources Assistant
1 week ago
Puerto Princesa City, Mimaropa, Philippines Careers at Marriott Full time ₱250,000 - ₱350,000 per yearPOSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job...
-
Architect Designer 'IN PALAWAN'
2 weeks ago
Puerto Princesa City, Mimaropa, Philippines E-Estate Realty Services-Phils Inc Full time ₱900,000 - ₱1,200,000 per yearResponsibilities:· creating building designs and highly detailed drawings, both by hand and by using specialist computer-aided design (CAD) applications· liaising with construction professionals about the feasibility of potential projects· working around constraining factors such as town planning legislation, environmental impact, and project...
-
Guest Service Agent
2 days ago
Makati City, National Capital Region, Philippines Dusit Thani Manila Full time ₱250,000 - ₱500,000 per yearBe the face of heartfelt hospitality.As a Guest Services Agent, you'll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross-training across key hotel departments.Key Responsibilities:Welcome guests and manage check-in/check-outProcess payments and foreign exchange...
-
Agent, Guest Services
1 week ago
Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time ₱250,000 - ₱450,000 per yearREQ13404 Agent, Guest Services (Open)POSITION SUMMARY: The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly.The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed and timely...
-
Agent, Guest Services
1 week ago
City of Dreams, Philippines Melco Resorts & Entertainment Full time ₱15,000 - ₱45,000 per yearAgent, Guest ServiceslocationsCity of Dreams Manilatime typeFull timeposted onPosted Todaytime left to applyEnd Date: December 8, days left to apply)job requisition idREQ13404REQ13404 Agent, Guest Services (Open)POSITION SUMMARY:The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the...
-
Restaurant Manager
3 weeks ago
Puerto Princesa, Philippines Vikings Group of Companies Full timeJob Description: * Manages overall restaurant operations, both dining and kitchen * Ensures excellent customer service and guest satisfaction * Oversees staff hiring, training, scheduling, and development * Monitors sales, budgets, and operational costs to achieve targets * Maintains compliance with company policies and industry...
-
Restaurant Manager
4 weeks ago
Puerto Princesa, Philippines Vikings Group of Companies Full timeJob Description: * Manages overall restaurant operations, both dining and kitchen * Ensures excellent customer service and guest satisfaction * Oversees staff hiring, training, scheduling, and development * Monitors sales, budgets, and operational costs to achieve targets * Maintains compliance with company policies and industry...
-
Guest Service Associate
4 weeks ago
Fairview Quezon City, Philippines Pacific Boutique Residences Corporation Full timeThe GSA Supervisor is responsible for leading the Guest Service Associate team by overseeing shift operations, scheduling staff, auditing performance, and ensuring a high level of guest service across all shifts. This role requires a proactive, hands-on leader who can adapt to operational needs and uphold service excellence. Primary Duties and...
-
Guest Service Assistant
2 weeks ago
Cebu City, Central Visayas, Philippines Hotel Elizabeth Full time ₱15,000 - ₱250,000 per yearWelcomes, bills & books guests/clients.Acts as an information officer at the reception area.Performs cashiering duties, credit and collection.Collect payments from guests/clients and remit them accordingly.Receive and transfer phone calls to and from the clients/guests.Endorses to next shift accurate and detailed generated sales/income, reservations,...
-
Guest Services Assistant Supervisor
4 days ago
SM City Fairview, Philippines Pacific Skyloft Residences Condominium Corporation Full time ₱240,000 - ₱360,000 per yearAbout the roleAs the GSA (Guest Services Assistant) Supervisor at Park Hotel, you will be responsible for overseeing the day-to-day operations of the guest services team. This is a full-time position based in Regalado Avenue, Fairview, Quezon City, Metro Manila. In this critical role, you will ensure an exceptional experience for all guests through the...
-
Property Manager
1 week ago
Puerto Princesa, Philippines Robinsons Land Corporation Full timeEnsure full compliance with all statutory and regulatory requirements, including the timely renewal of permits, licenses, and service contracts directly associated with the property and its common areas. Develop, implement, and enforce a comprehensive Property Security Plan , ensuring the safety of the community while maintaining respectful engagement with...
-
Waiter / Waitress – Guest Service
5 days ago
Mandaue City, Central Visayas, Philippines LEAP Global Teams Full time ₱168,000 - ₱192,000 per yearAbout the RoleWe're hiring a friendly and dependable team member to welcome guests and provide excellent table service in a cozy café/restaurant setting.Key DutiesGreet and seat guests, take and serve ordersKeep tables and dining areas clean and organizedHandle payments and guest inquiries politelyAssist the team during busy hoursQualificationsAt least 6...