Operations Manager
2 days ago
Reports to: CEOSupervises: Clinic Supervisor, Store Supervisor, Admin/Reception, Support StaffRole Summary:The Operations Manager ensures the smooth daily operations of Body Mechanic across all departments (Physical Therapy, Recovery Bar, Drip Room, Admin, and Facilities). This is an execution-focused role: enforcing SOPs, maintaining high-quality patient experience, and delivering operational KPIs.Key ResponsibilitiesOperations ExecutionEnforce SOPs across PT, Admin, Recovery Bar, Drip Room, and Facilities.Monitor patient flow, room utilization, and schedules.Manage supplies and inventory (ordering, stock levels, suppliers).Ensure facility readiness (cleanliness, equipment, maintenance).Staff Management & AccountabilitySupervise Clinic & Store Supervisors.Approve shift schedules, attendance, and leave.Lead daily huddles and weekly team check-ins.Address first-level HR issues and escalate major cases.Finance & Cash ControlOversee cashiering and end-of-day cash reconciliation.Ensure deposits are made per Finance SOP.Monitor operational expenses within budget.Reporting & MetricsDaily End of Day Report (patients served, revenue, issues).Weekly KPI Dashboard (room use, productivity, sales, NPS, attendance).Monthly Summary Report (trends, risks, improvements).Patient ExperienceEnsure hospitality and service standards across all touchpoints.Handle patient complaints and escalate unresolved issues to CEO.Authority BoundariesAuthorized to Decide:Staff schedules, attendance approvals, daily task delegation.Inventory purchases within approved budget.Adjust manpower for coverage.Approve discounts/promos (if pre-approved by CEO).Implement SOPs and enforce compliance.Not Authorized (CEO Approval Required):Service or package pricing changes.Adding/removing services or menu items.Brand positioning, marketing, or partnerships.Business model changes (e.g., gym operations).Hiring/firing staff without CEO approval.Capital expenditures outside budget.Key Performance Indicators (KPIs)≥95% treatment room utilization during peak hours.100% SOP compliance across departments.Zero variances in daily cash reconciliation.NPS (patient satisfaction) > 90%.Staff attendance > 95%; low turnover.100% on-time submission of reports.Reporting RhythmWeekly – KPI Dashboard Review with CEO.Monthly – Operations Review Meeting.Job Types: Full-time, PermanentPay: Php25, Php35,000.00 per monthBenefits:Company eventsEmployee discountHealth insurancePay raisePromotion to permanent employeeWork Location: In person
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Operations Manager
1 week ago
Pasig, National Capital Region, Philippines CHICHA San Chen Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionCHICHA San Chen, Taiwan's multi-award-winning tea shop, is dedicated to offering the finest ingredients and delivering excellence in every cup. Our commitment to quality and craftsmanship ensures a truly authentic tea experience. With a growing popularity worldwide, we invite you to taste the difference that sets us apart. Join us in...
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Operations Manager
1 week ago
Pasig, National Capital Region, Philippines cxperts Full time ₱1,200,000 - ₱2,400,000 per yearJob Summary:We are seeking a results-driven Operations Manager to oversee and optimize day-to-day operations for our retail account. The ideal candidate will ensure operational excellence, drive performance metrics, and lead cross-functional teams to deliver exceptional customer service and business outcomes.Key Responsibilities:Operational Oversight: Manage...
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Operations Manager
10 hours ago
Pasig, National Capital Region, Philippines ChiCha San Chen PH Full time ₱480,000 per yearCompany DescriptionCHICHA San Chen, Taiwan's multi-award-winning tea shop, is dedicated to offering the finest ingredients and delivering excellence in every cup. Our commitment to quality and craftsmanship ensures a truly authentic tea experience. With a growing popularity worldwide, we invite you to taste the difference that sets us apart. Join us in...
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Operations Manager
2 weeks ago
Pasig, National Capital Region, Philippines TAPA KING INC Full time ₱2,500,000 - ₱5,000,000 per yearAbout the role This is a full-time, office-based Operations Manager position at TAPA KING INC' in Pasig City Metro Manila. As the Operations Manager, you will play a critical role in overseeing the efficient and effective operations of our manufacturing and logistics business. Your strategic leadership and operational expertise will be instrumental in...
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Operations Manager
2 days ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full time ₱1,200,000 - ₱2,400,000 per yearPOSITION SUMMARY The Operations Manager is responsible for planning, executing, streamlining, and optimizing the organizations day-to-day operations, including but not limited to providing sales-related support and back-office functions, across multiple Azeus/Convene locations. This role involves providing comprehensive support to the Vice President and the...
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Operations Manager
1 week ago
Pasig, National Capital Region, Philippines International SOS (Phils.), Inc. Full time ₱1 - ₱2 per yearJob Title: Operations ManagerSet-Up: Full Work Onsite (Ortigas, Pasig)Overall Purpose of the Job:The Compass Operations Manager is responsible for leading the team delivering fulfilment and coordination of all types of assistance, medical, security and travel to the beneficiaries of Compass A&H Business Travel policies. Working in close collaboration with...
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Operations Manager
1 week ago
Pasig, National Capital Region, Philippines Full Potential Solutions Full time ₱1,500,000 - ₱3,000,000 per yearAbout UsFull Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...
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Operations Manager
2 weeks ago
Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱2,000,000 - ₱2,500,000 per yearGeneral Manager Work Setup: Full Onsite (Pasig) Shift: Dayshift Schedule Requirements:Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred). 8 to 10 years of experience in FMCG, with at least 5 years in a managerial role. Proven track record in managing operations, sales, and financial performance. Strong...
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Operations Manager
2 days ago
Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per yearAbout the job Operations Manager (Hybrid) | PasigWork Hours: 8 hours per dayWork Setup: Morning shift (Monday-Friday)Hybrid Setup: Primarily remote, with occasional onsite work required at least once per monthEquipment: Company-providedResponsibilities:Systems and Reporting ManagementDesign, build, and maintain comprehensive reports using agency management...
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Operations Manager
1 week ago
Pasig, National Capital Region, Philippines FPS Innovation Labs Full time ₱1,200,000 - ₱3,600,000 per yearCareer OpportunitiesThriving at FPSExplore Our LocationsEmployee Log in Candidate Log in to ConnectMailOperationsManila, PhilippinesOperations ManagerLead with Impact. Drive Results. Shape the Future. Join our team today and unleash your full potentialAbout UsFull Potential Solutions (FPS)is a performance-based, analytically driven omnichannel solutions...
