VIP Account Manager

9 hours ago

Manila, National Capital Region, Philippines Gamdom Full time ₱540,000 - ₱1,080,000 per year

Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we grow, we are committed to providing an exceptional level of service and unique rewards for our VIP players. Join us as a VIP Account Manager and play a key role in shaping these experiences.

Key Responsibilities

Relationship Management:

  • Build and maintain strong relationships with VIP players, ensuring their needs are understood and consistently met.

Primary Point of Contact:

  • Serve as the dedicated liaison for VIP players, addressing inquiries and providing customized solutions through platforms like Intercom, Discord, and email.

Loyalty & Rewards:

  • Design and execute personalized loyalty programs, promotions, and rewards to enhance player satisfaction and engagement.

Collaboration with Internal Teams:

  • Work closely with marketing, promotions, and support teams to curate exclusive offers and experiences tailored for VIP players.

Data-Driven Strategies:

  • Analyze player behavior and performance metrics to identify trends, develop targeted engagement strategies, and align offerings with individual preferences.

Proactive Issue Resolution:

  • Anticipate and address player concerns promptly, delivering effective solutions to maintain trust and ensure an exceptional gaming experience.

What We're Looking For

  • Proven experience in a customer-focused role, preferably within the iGaming or online gaming industry.
  • Strong interpersonal skills with a passion for delivering top-tier customer experiences.
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment.
  • Familiarity with platforms like Intercom, Discord, and CRM systems is a plus.
  • Analytical mindset with the ability to use data to drive decisions.
  • Fluent in English; additional languages are a plus.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and performance-based incentives.
  • The chance to work with a passionate team in an innovative industry.

    Perks at Gamdom:
  • Fully remote - work from anywhere in the world
  • Flexible schedule
  • 30 days of paid time off
  • Equipment allowance

Join Us

Become a vital part of delivering memorable experiences for our VIP players. Apply now to be part of Gamdom's exciting journey in the iGaming and crypto space

  • VIP Host

    7 hours ago

    Manila, National Capital Region, Philippines DigiPlus Interactive Corp Full time ₱300,000 - ₱600,000 per year

    Key ResponsibilitiesVIP Relationship Management. Serve as the dedicated liaison for assigned VIP players, offering personalized assistance and support.. Proactively engage with VIP players to understand their needs, preferences, and motivations.. Provide tailored recommendations on games, promotions, and events to enhance player experience.· Anticipate...

  • VIP Host

    9 hours ago

    Manila, National Capital Region, Philippines DigiPlus Interactive Corp Full time ₱300,000 - ₱600,000 per year

    Key ResponsibilitiesService Quality Monitoring. Review and assess VIP host communications (chat, calls, emails, in-app messages) for tone, accuracy,compliance, and professionalism.. Ensure VIP service interactions meet internal SOPs.. Identify deviations and provide actionable feedback to hosts.Compliance & Risk Control. Ensure all VIP interactions comply...

  • VIP Host

    2 weeks ago

    Manila, National Capital Region, Philippines Gamdom Full time ₱300,000 - ₱600,000 per year

    Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we grow, we are committed to providing an exceptional level of service and unique rewards for our VIP players. Join us as a VIP Host and play a key role in shaping these experiences.Key ResponsibilitiesRelationship...

  • VIP Executive Host Local

    2 weeks ago

    Manila, National Capital Region, Philippines Bloomberry Resorts and Hotels Inc. Full time ₱800,000 - ₱1,200,000 per year

    Handling VIP BD Local guests in Solaire VIP Premium for both Solaire Entertainment City and Solaire North. The Executive Host is responsible for cultivating strong player relationships, coordinating VIP services, and driving revenue through strategic player acquisition and retention. This role blends luxury hospitality, marketing savvy, and exceptional...

  • Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per year

    About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...

  • Accountant / CPA

    1 week ago

    Manila, National Capital Region, Philippines 0857 Holdings Corp. Full time ₱900,000 - ₱1,200,000 per year

    Primary Responsibilities:Financial Record Keeping·       Maintain accurate and up-to-date financial records for junket transactions, including revenues, expenses, credits, and cash advances.·       Record and reconcile accounts payable and accounts receivable related to junket agents, VIP players, and internal departments.·       Monitor...

  • Senior General Accounting Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱144,000 - ₱432,000 per year

    Company DescriptionAbout WristWristis the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics,...

  • Payroll Service Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines HR Manager Full time ₱1,200,000 - ₱2,400,000 per year

    Company DescriptionCDP Group, founded in 2004, is the leading HCM SaaS+ platform provider in China. We offer a comprehensive scenario-based offering that integrates cloud-based value-added services for payroll, benefits, talent acquisition, talent development, and workforce management. With over 900 customers spanning 45 key industry verticals, we are known...

  • Supplier Relationship Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAbout Garrets InternationalGarrets Internationalis a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board...

  • Accounts Receivable Officer

    6 days ago

    Manila, National Capital Region, Philippines Arigato Travel Full time ₱400,000 - ₱600,000 per year

    Company DescriptionArigato Travel, founded by Anne Kyle in 2016, has grown into Japan's trusted inbound Destination Management Company (DMC) and leading culinary tour company. We design meaningful journeys combining a decade of experience, focusing on sustainability and community-based tourism. Our bespoke programs cater to VIP, FIT, small-group travelers,...