Training Operations Manager

9 hours ago

Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time

Love turning chaos into smooth systems?

Thrive on structure, data, and delivery?

Ready to power high-impact training behind the scenes?

This is the role for you

APPLY NOW AND COMPLETE OUR ONLINE ASSESSMENTS WHILE WE PREPARE FOR JANUARY INTERVIEWS.

You will be scheduled for interviews in January, and yes, you'll soon enjoy the same well-deserved 2-week paid holiday break when you join us.

About the Role

The Training Operations Manager is the operational backbone of the training function. This role owns the systems, processes, workflows, and coordination that allow training programs to run smoothly, efficiently, and at scale. While the Training Manager leads people and performance, you ensure seamless execution, turning strategy into structured, repeatable operations with full accountability for delivery, efficiency, and continuous improvement.

Ideal Candidate (Must Have Requirements)
  • Proven experience in operations management, training operations, or systems-focused roles
  • Experience in Learning & Development, training admin, or program delivery is highly regarded
  • Strong process design, systems thinking, and workflow optimisation skills
  • Excellent stakeholder management and cross-functional communication skills
  • Data-driven mindset with experience in reporting, dashboards, and KPI tracking
  • Highly organised with strong project coordination and multitasking ability
  • Amenable to work onsite (IT Park, Cebu City)
Tasks and Responsibilities
  • Own and manage the end-to-end operational workflow of all training programs
  • Coordinate training calendars, schedules, resources, and rollouts
  • Design, implement, and maintain training systems, tools, and documented processes
  • Track training performance, completion rates, capacity, and operational KPIs
  • Identify and resolve bottlenecks, risks, and inefficiencies
  • Forecast training capacity and resource requirements
  • Ensure operational compliance, documentation accuracy, and governance standards
  • Act as the central liaison between trainers, managers, and internal stakeholders
  • Drive continuous improvement initiatives across training operations
Industry-leading benefits
  • HMO w/ Dental Coverage + Dependents + Free Mental Health Consultations
  • 2-week paid Holiday Break. Enjoy the season without worrying about your work.
  • Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
  • Take advantage of working the day shift schedule Wake up to the sunrise and wind down as the sun sets.
We have a virtual recruitment process. What you need
  • Strong and Stable Internet Connection for uninterrupted video interviews
  • Laptop or PC with Webcam for online assessments and interviews

--

About VA Platinum

VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.

Other Career Opportunities
  • General Admin VAs
  • AU Accountants/Bookkeepers
  • Financial Planning VAs
  • Mortgage Broking VAs
  • Mortgage Parabrokers (anywhere in the PH)
  • Paraplanners
  • Executive Assistants
  • Team Manager - Client Facing

  • Senior Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time

    Location: Cebu, PhilippinesShift: US Shift working hours.Job Description:Principal Responsibilities:Strong, experienced Training Manager for customer service and sales processesHelp to improve Operations performance on quality and production targets by ensuring training effectiveness and addressing skill gapsParticipate and contribute in client conference...

  • Senior Training Manager

    11 hours ago

    Cebu City, Central Visayas, Philippines Nezda Global Full time

    Key Responsibilities:Lead and manage customer service and sales training programs to improve operational performance and meet SLA targets.Conduct performance appraisals, reviews, and mentoring for Trainers and Training Leads.Identify training needs, coordinate re-training/cross-training, and ensure knowledge transfer during process transitions.Monitor...

  • Training Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱400,000 - ₱1,200,000 per year

    TASQ is urgently seeking to hire an on-site Training Manager in Cebu. The pre-screening interview will be conducted via phone.**Position Overview: Training Manager (Cebu)** **Work Setup:** On-site/Possibly Hybrid **Requirements:**- At least 2 years of experience as a Training Manager in the BPO industry.- Responsible for overseeing process trainers,...

  • Training Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job: Training Manager - Cebu City (hybrid)Qualifications:Minimum of 2 years as Training Manager in BPO Industry.Responsibilities:*Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. *The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate...

  • Training Operations Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time $250,000 - $500,000 per year

    Love turning chaos into smooth systems?Thrive on structure, data, and delivery?Ready to power high-impact training behind the scenes?This is the role for youAbout the RoleThe Training Operations Manager is the operational backbone of the training function. This role owns the systems, processes, workflows, and coordination that allow training programs to run...

  • Regional Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines Huawei Consumer Business Group Full time

    JOB DESCRIPTION:Guide new promoters on their first 30 days about learning Huawei Products and special promos thru weekly checking.Execute Weekly Learning Focus to all promoters and Core Team under their area: Coverage session, Online Study and Exam.Provide training and coaching to bottom-level performers (those not achieving the KPI for Revenue sell-out) via...

  • Retail Training Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines UpSkill MNL Full time $420,000 - $840,000 per year

    Qualifications:Bachelor's degree in business, retail management, education, or a related field.Minimum of 5 years of experience in retail OperationsProven track record in customer service, sales performance, and team coachingHands-on experience with retail systems such as POs, inventory tracking, and sales analyticsStrong working knowledge of hardware,...

  • International Training Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Lifewood Data Technology Data Processing Company Full time

    Lifewood Data Technology is seeking an experienced and dynamic International Training Manager to oversee the development and delivery of training programs for our global teams. As we expand across international markets, this role is essential in ensuring that our employees are equipped with the skills and knowledge needed to meet the demands of a rapidly...

  • Operations Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines Virtual Staffing Solutions OPC Full time ₱1,500,000 - ₱3,000,000 per year

    We are looking for an Operations Manager for our Cebu site who will be responsible for the day-to-day management and strategic direction of a call center or back-office operation. This role involves overseeing the performance, people, and processes to ensure smooth and efficient operations.Key ResponsibilitiesEnsure all operations are carried out in an...

  • Operation Manager

    1 week ago

    Cebu City, Central Visayas, Philippines FiberHome Phils., Inc. Full time

    · Provides operational and strategic direction to the diverse workforce for the installation and maintenance project all over Cebu, both copper and fiber services in the residential and business establishments.· Assumes operations management from concept to implementation phase for communications initiatives; routine inspection and audit of service...