Junior Business Operations Analyst
1 week ago
Job Summary:
Provides clerical and technical support in maintaining workflow documentation, encoding operational data, and assisting with basic system updates. This role helps ensure that internal processes are properly documented, updated, and aligned with established standards through day-to-day execution and support tasks.
Qualifications and Educational Background:
- Bachelor's degree in Industrial Engineering, Operations Management, or a related field.
- Entry level; with internship or at least 1 year of experience in administrative or systems support roles.
- Basic knowledge of documentation, encoding, and workflow tools.
- Proficient in using office productivity applications (e.g., Google Workspace, MS Office)
- Strong attention to detail, organization, and ability to follow structured procedures.
- Completion of a Lean Six Sigma White Belt certification is an advantage.
- Willingness to learn internal systems and support cross-functional coordination tasks.
Job Description:
- Assist in updating workflow documents, SOPs, and operational templates
- Encode data into trackers, logs, and system platforms accurately and on time
- Provide clerical support for documentation, including formatting, file naming, and organization
- Help maintain version control and ensure proper storage of updated documents
- Support minor system updates and routine automation tasks as assigned
- Coordinate with officers and staff for document collection and tracking
- Ensure compliance with internal documentation standards and filing protocols
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