Medical Associate

4 days ago

Clark Freeport Zone Pampanga Philippines dnata Travel Inc. Full time ₱250,000 - ₱500,000 per year

Minimum Requirements:

  • Applicants must be willing to work and relocate to Clark, Pampanga.

  • Applicants must be a Filipino citizen or have a relevant residence status

  • Bachelor's Degree in a relevant nursing and allied medicine field

  • Clinical medical experience is an advantage

  • Demonstrate excellence in customer service by achieving specified performance standards

  • Have a positive attitude to delivering excellence in customer service in a contact centre environment and dealing with colleagues within and outside his department

  • Adhere to set work schedules to ensure correct staffing levels at the department are maintained

  • Have a mature attitude coupled with high degree of work ethic

  • Have an enthusiastic and confident telephone manner with a 'smile in the voice'

  • Be self-motivated and able to apply initiative to solve problems

  • Be effective in a team-based environment and supportive of team objectives

  • Communicate information effectively in a friendly and supportive manner

  • Show the ability and willingness to undertake intensive training in complex products

  • Must be willing to work on shifting schedule.

  • Must be willing to work on holidays and weekends.

Key Responsibilities and Accountabilities:

  • Responsible for answering Emirates Medical Services calls and emails from Emirates senior management, pilots, cabin crews and their eligible dependents.

  • Handle medical and dental booking appointments, follow administrative processes and GCAA requirements for licensed flying crew

  • Keep and manage medical records with utmost confidentiality

  • Receive Employee Assistance Program cases, triage and book appointments following administrative processes.

  • Receive and handle emergency calls coming to the Medical Hotline.

  • Handle and triage as necessary the cases coming from the Medical Advise line.

  • Achieve individual Key Performance Indicators (KPIs) to ensure agreed Service Levels are met. This will consist of meeting or bettering a set number of actions per working hour.

  • Provide customers with specific and accurate product and service information to maintain quality service provision for all accounts

  • Identify and escalate priority issues to a Team Leader when necessary in order to uphold quality of service to all customers

  • Have the capability to work on different accounts on a simultaneous basis to enhance overall productivity

  • Achieve or surpass a set call Quality score on a weekly and monthly basis which will involve having calls recorded and assessed by a Quality officer / Team Leader

  • Stay fully knowledgeable on all aspects of each assigned account/s. Subject matters  include but are not limited to revised Standard Operating Procedures, Work Instructions, etc

  • Other tasks may be assigned

  • Staff Nurse

    4 days ago

    Clark Freeport Zone, Philippines The Medical City Full time ₱30,000 - ₱60,000 per year

    The Medical City Clark is searching for an experienced Staff Nurse to join the team and help lead the organization to the next level. This role is responsible in rendering quality nursing care to the patients that is in line with TMC's core values and Joint Commission International Association standards.Ideally, a candidate must be a graduate of BS Nursing...

  • Medical Associate

    4 days ago

    Clark Freeport and Special Economic Zone, Central Luzon, Philippines dnata Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities and Accountabilities:Responsible for answering Emirates Medical Services calls and emails from Emirates senior management, pilots, cabin crews and their eligible dependents.Handle medical and dental booking appointments, follow administrative processes and GCAA requirements for licensed flying crewKeep and manage medical records with...

  • Radiologic Technologist

    3 days ago

    Clark Freeport and Special Economic Zone, Central Luzon, Philippines The Medical City Full time ₱104,000 - ₱130,878 per year

    About the CompanyThe Medical City Clark is searching for an experienced Staff Radiologic Technologist to join the team and help lead the organization to the next level. This role is responsible for the operation of all Diagnostic and Therapeutic Services at Radiology Department that is in line with TMC's core values and Joint Commission International...

  • Professional Medical Representative

    3 weeks ago

    , Pampanga, Philippines Zuellig Pharma Full time

    Overview Professional Medical Representative (Fresh Graduates - North Luzon Territories) Zuellig Pharma is a leading healthcare solutions company in Asia. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in the region. The company serves more than 200,000 medical facilities and works with over 450...

  • Professional Medical Representative

    2 weeks ago

    , Metro Manila, Philippines Philcare Pharma Full time

    Overview Job description: Medical Sales Associate / Professional Medical Representative. The Professional Medical Representative / Medical Sales Associate is responsible for promoting and selling medical products and services to healthcare professionals, including physicians, hospitals, clinics, and medical institutions. This role requires advanced sales...

  • Medical Consultant

    2 weeks ago

    , , Philippines Indegene Full time

    Overview EDUCATION: University graduate (minimum) or BSc degree (preferred) or above with healthcare professional background (Nurse, pharmacist, etc.) and will be subject to Local subsidiary / regulatory requirements (e.g., Taiwan based must be pharmacist). EXPERIENCE: Have 0-2 years Medical Science Liaison / Consultant or worked in clinical, pharmaceutical...

  • Medical Coder Specialist

    2 days ago

    Philippines Portiva Full time ₱720,000 - ₱780,000 per year

    Job DescriptionPortiva started in 2009 with our mission to help Doctors and Medical Practitioners manage their practices better. Since then, Portiva has grown from a 3-person operation to one of the largest and most successful Medical and Dental Staff Providing Companies in the United States.We are looking for a detailed‑oriented and experienced Medical...

  • Medical Representative For Metro Manila

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Medical Representative Job Description: We are looking for a persuasive business associate to promote and sell company medications to doctors, pharmacists, and other relevant healthcare professionals. The medical representative responsibilities include persuading potential customers to purchase company medications, identifying prospective business...

  • Home Health Medical Coder

    4 days ago

    Philippines Shearwater Health Full time ₱900,000 - ₱1,200,000 per year

    Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careersOur Clinicians & Associates advocates for better patient care while enjoying these benefits:Work From Home Setup*HMO on Day 1 with 2 Dependents upon regularization.Group Life InsuranceHighly Competitive SalaryComplexity AllowanceOnsite...

  • Senior/Experienced Ebp Audit Associate

    3 weeks ago

    , Pampanga, Philippines Buscojobs Full time

    Posted today Senior Experienced Ebp Audit Associate Job Description QUALIFICATIONS: Graduate of Bachelor of Science in Accountancy/ Accounting Related Courses Good communication skills (oral and written), including the ability to write audit reports in a clear and concise manner Strong analytical skills Detail oriented and conscientious Strong interpersonal...