
Supervisor
2 days ago
About the role
We are seeking a driven and experienced Supervisor to join the team at KAYA Korean BBQ Restaurant in our Mandaue City, Cebu location. In this full-time position, you will play a pivotal role in overseeing daily operations, ensuring exceptional customer service, and leading a dynamic team of hospitality professionals.
What you'll be doing
- Supervise and coordinate the work of restaurant staff, including servers, hosts, and kitchen personnel
- Monitor service levels, staffing needs, and workflow to maximise efficiency and customer satisfaction
- Provide guidance, training, and performance feedback to team members to support their professional development
- Handle customer inquiries, complaints, and requests in a timely and courteous manner
- Assist with inventory management, ordering supplies, and maintaining accurate records
- Collaborate with the management team to implement new policies, procedures, and initiatives
- Ensure adherence to health, safety, and food hygiene standards
What we're looking for
- Minimum 2-3 years of experience in a supervisory or management role within the f&b industry
- Strong leadership, communication, and interpersonal skills to effectively manage a team
- Excellent customer service orientation and the ability to handle challenging situations with poise
- Proficiency in inventory management, scheduling, and other operational tasks
- Thorough knowledge of food safety and health regulations
- Ability to work collaboratively in a fast-paced, dynamic environment
What we offer
At KAYA, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career advancement and professional development
About us
KAYA Korean Restaurant is known for our premium aged meat, welcoming atmosphere. With multiple locations across Cebu City, we are dedicated to delivering an exceptional dining experience to our customers. Join our team and be a part of our continued growth and success
Apply now for this exciting Supervisor role at KAYA Korean Restaurant in Mandaue City, Cebu.
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