Influencer Operations Manager
1 week ago
Job Description:
- Operational Leadership: Translate the Company's strategy into executable action plans for the influencer team. 
- Recruitment & Onboarding: Lead end‑to‑end sourcing, vetting, and onboarding of influencers and "Friends of the House," supported by the team. 
- Budget & Resource Oversight: Manage the working budget for influencer activations, track spend, and re‑allocate resources to maximise ROI within set limits. 
- Contract & Incentive Management: Negotiate influencers' contracts, maintain the contract database, and monitor incentive schemes for accuracy. 
- Quality Assurance: Spot‑check influencer posts, videos, and livestream teasers for brand consistency and compliance. 
- Payment & Deliverable Validation: Approve payments after verifying that contracted deliverables meet agreed standards. 
- Performance Analytics: Consolidate KPI dashboards (reach, engagement, sign‑ups, top‑ups) and present insights. 
- Process Improvement: Map workflows, identify bottlenecks, and implement SOP enhancements to raise efficiency and user satisfaction. 
- Training & Coaching: Run mini‑workshops on best practices (styling, audience engagement, compliance) for the team. 
- Relationship Management: Maintain regular touch‑points with key influencers, talent agencies and platforms. 
Job Requirements:
- 3 years in managerial level
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Analytical skills for performance tracking and data interpretation
- Budget management and resource allocation expertise
- Problem-solving and continuous improvement mindset
- Relationship-building and networking capabilities
- Project coordination and collaboration skills
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