100 back office/Emails/Chats/Nonvoice

1 day ago

Taguig, National Capital Region, Philippines iOPEX Technologies Full time $50,000 - $100,000 per year

Be a part of a company where YOU matter. Join our awesome # team

No experience required:

  • Customer Service Healthcare (Local Tagalog - Voice Account)
  • Customer Service Healthcare (Local Tagalog - Non-voice Account)
  • Customer Service | Document Specialist (US 100% Non-Voice Account)
  • Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience:

  • Customer Service Healthcare Specialist (US Voice Account)

  • Senior Content/Video Moderator (US Non-Voice Account)

  • Content/Video Moderator (US Non-Voice Account)

What you'll be doing

  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Communicate effectively with customers through various channels, including phone, email, and chat
  • Demonstrate a deep understanding of our products and services to assist customers with their needs
  • Maintain accurate records and documentation of customer interactions
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Contribute to a positive and engaging team culture

Qualifications:

  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • No experience required
  • Strong communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner
  • Excellent problem-solving and critical thinking skills to effectively handle customer inquiries and concerns
  • Proficiency in English, both written and verbal
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Commitment to providing a high level of customer satisfaction
  • Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

*Terms and conditions apply

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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