Technical Operator

Itemhound Corporation is a technology-driven company specializing in RFID tracking solutions that enhance efficiency, accuracy, and security across industries. From real-time asset monitoring to streamlined event logistics, its innovative systems help businesses optimize operations and make data-driven decisions. Itemhound is committed to cutting-edge technology and reliability, delivering adaptable solutions that meet the evolving demands of a fast-paced industry.

Position Summary

The Technical Operator plays a lead role in overseeing event setup logistics, technical troubleshooting, maintenance planning, and resource coordination. This position handles both fieldwork and administrative responsibilities. Key tasks include supervising equipment setup and maintenance, organizing manpower, filing documentation, and ensuring equipment and system readiness. The role requires travel to event sites (Metro Manila and occasionally provincial), and flexibility on schedules.

Job Responsibilities

Technical & Event Operations

• Lead the setup, operation and teardown of technical equipment during onsite activations.
• Serve as on-site team lead, ensuring smooth execution of registration, claiming, and other event services with an understanding of the software portal (e.g., Goorahna).
• Navigate, operate and quickly learn event platforms and tools to support event workflow.
• Perform basic IT/networking setup and troubleshooting (e.g., routers, connectivity).
• Coordinate deployment of manpower and equipment based on event requirements.
• Brief event manpower prior to deployment to ensure clarity on roles and responsibilities.

Client Coordination & Communication

• Act as a client-facing representative, coordinating with event managers or clients for instructions, updates and on-site concerns.
• Provide professional support and quick resolution during live events.
• Relay technical and logistical requirements clearly between internal teams and clients.

Maintenance & Asset Management

• Implement and follow a general maintenance schedule for equipment.
• Supervise maintenance staff and perform or escalate necessary repairs.
• Maintain and file records, manuals, and equipment documentation.
• Monitor inventory and process purchase requests for tools, supplies, and replacements.

Administrative & Logistics

• Handle event-related admin tasks including reimbursements, reports, and inventory tracking.
• Coordinate logistics preparation to ensure smooth technical operations during events.
• Monitor tool usage, document support materials, and assist in procurement processes.

Portfolio-building & Documentation

• Collaborate with the Marketing Team to gather photos, videos, and event documentation.
• Help develop content and materials to support portfolio-building and post-event reporting.

Travel & Flexibility:

• Willing and able to travel to various event venues (mainly Metro Manila, occasional provincial).
• Open to working on weekdays and weekends, depending on event schedules.

Qualifications

• Bachelor's degree in Electronics, IT, Engineering or a related technical field preferred
• At least 1-2 years of experience in technical operations, event support, or maintenance roles
• Has advanced networking knowledge and ability to set up tech systems or troubleshoot connectivity.
• Client-facing, with excellent communication and problem-solving abilities
• Skilled in handling tools, diagnosing issues, and carrying out basic equipment maintenance.
• Proficient in admin tasks such as reporting, inventory tracking and reimbursements.
• Strong leadership and coordination skills.
• Able to work under pressure, adapt to change, and take initiative.
• Willingness to travel and work flexible schedules, including weekends and provincial assignments.

Work Set-up: Onsite

Expected Start Date: 09/29/25

Job Type: Full-time

Pay: Php23, Php27,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• Health insurance

Work Location: In person