Guest Service Supervisor

1. Front Officea. Check the guests in and out.b. Attend to guest needs, concerns, or complaints.c. Create and update Guest List.d. Update guest details in Xenia.e. Ensure that guests fill up the guest comment form upon check-out.f. Assist tour guides and drivers for the tours and transfers booked for the day.g. Collect payment from guest for the charges...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

POSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for...

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO,...

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationFour Points by Sheraton Palawan Puerto Princesa, Sabang Beach, Puerto Princesa City, Palawan, Philippines, 5300ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYPrepare drink orders for guests according to specified recipes using measuring systems....

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationFour Points by Sheraton Palawan Puerto Princesa, Sabang Beach, Puerto Princesa City, Palawan, Philippines, 5300ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs...

POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their...

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of...

OverviewInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeping to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the...

OverviewInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the...