Customer Service Agent
6 days ago
Department
Customer Service - Puerto Princesa
Employee Type
Probationary
Explore this opportunity as a
Customer Service Agent
and join our growing team at 1Aviation
Attends to passenger needs and requirements based on company policies and procedures within the assigned area.
What You Will Do
- Ensure that 1Aviation's Vision, Mission, and Values are achieved.
- Promote and ensure compliance with quality, safety, security, and customer service standards based on regulatory requirements, government laws, acceptable industry standards, and company policies and procedures.
- Perform tasks based on the training provided.
- Attend pre-flight briefing conducted at least thirty (30) minutes before the opening of check-in counters; Attend post-flight briefing.
- Observe on-time opening and closing of counters/gates as required by the Carrier.
- Maintain cleanliness and orderliness of counters/gates at all times.
- Attending guest's inquiries and aid and solution based on company policies and procedures.
- Handle flight disruption-related issues within authorized parameters and established standards.
- Escalate to station management issues/challenges beyond authority.
- Generates ancillary reports and ensures all irregularities are recorded.
- Prepare documents and endorse special handling guests to designated personnel.
- Prepare Sales reports and handle cash collections/sales for safekeeping and bank remittances for deposit.
- Shall remain at the airport for at least thirty (30) minutes after dispatching the last flight for the day, as a precaution in case the flight returns for whatever reason.
- Performs specific functions that may be assigned by the Immediate Superior
An ideal candidate for this role should possess the following qualifications:
Required Educational Background
- Must be a graduate of 4-year course preferably in Hospitality Management/Tourism
- Preferably with work experience in a Customer Service environment
- Service Oriented
- Above average communication skills
- Analytical Skills
Experience Range Range (Years)
0 - 1 years
Job posted on
-
Customer Care Specialist
4 days ago
Puerto Princesa City, Mimaropa, Philippines HelloConnect, Inc. Full time $70,000 - $120,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
-
Customer Care Specialist
6 days ago
Puerto Princesa City, Mimaropa, Philippines HelloConnect, Inc. Full time ₱250,000 - ₱500,000 per year1. Main purpose of the jobWe are looking for skilled and knowledgeable customer service experts with great customer communication skills to join our team. We are building a team of fun, passionate, flexible and competitive experts to join our Beer52 team. We want individuals who genuinely care about our customers experience and are willing to partner with...
-
Customer Care Specialist
4 days ago
Puerto Princesa City, Mimaropa, Philippines HelloConnect, Inc. Full time ₱23,000 - ₱250,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
-
Guest Service Supervisor
6 days ago
Puerto Princesa City, Mimaropa, Philippines Banwa Private Island Full time ₱600,000 - ₱800,000 per yearCompany DescriptionBanwa Private Island is an intimate all-villa destination located in the natural biodiversity haven of north-eastern Palawan in the Philippines. It offers discerning guests privacy, seamless service, and breathtaking views, with beachfront villas that boast floor-to-ceiling windows, beach-and-garden terraces, and infinity pools that merge...
-
Customer Development Manager
2 weeks ago
Puerto Princesa City, Mimaropa, Philippines Colgate-Palmolive Full time ₱900,000 - ₱1,200,000 per yearRelocation Assistance Offered Within CountryJob Number # Puerto Princesa, Palawan, Philippines Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the...
-
Sales and Marketing Assistant
6 days ago
Puerto Princesa City, Mimaropa, Philippines Daluyon Beach and Mountain resort Full time ₱144,000 - ₱180,000 per yearAbout the roleThis is an exciting opportunity to join the dynamic team at Daluyon Beach and Mountain Resort as a Sales and Marketing Assistant. In this full-time role, you will be responsible for supporting the sales and marketing efforts of this leading hospitality and tourism destination in Puerto Princesa City, Palawan.What you'll be doingAssist in the...
-
sales and marketing assistant
4 days ago
Puerto Princesa City, Mimaropa, Philippines Link Ri Logistics, Inc. Full time ₱250,000 - ₱350,000 per yearAssist in handling client inquiries regarding trucking, forwarding, customs brokerage, and truck rental services, ensuring accurate information and timely responses.Support the preparation, monitoring, and submission of logistics-related documents (quotation, billing, proposals, contracts, delivery receipts, customs forms).Assist in creating and distributing...
-
sales promodiser
4 days ago
Puerto Princesa City, Mimaropa, Philippines ZC Kings Manpower Janitorial Services Cooperative Full timeAbout the role Are you a skilled Singer Promodiser looking to join an exciting and growing company? ZC Kings Manpower Janitorial Services Cooperative is seeking a driven and enthusiastic Sales Promodiser to join our team in Puerto Princesa City Palawan. This is a full-time role, offering the opportunity to contribute to the success of our Retail & Consumer...
-
Cashier- Robinsons Palawan
6 days ago
Puerto Princesa City, Mimaropa, Philippines Protemps Incorporated Full time ₱104,400 - ₱155,200 per yearAt least high school graduate or completed vocational in any field.With at least 6 months to 1 year of experience in retail sales.Customer oriented and sales drivenPleasing personalityExcellent sales and communication skillsJob Description:Promote a company's products or services through excellent customer service.Welcoming customers into the store.Ensure...
-
Assistant Branch Manager
6 days ago
Puerto Princesa City, Mimaropa, Philippines Bricolage Group of Companies Full time ₱900,000 - ₱1,200,000 per yearJob Description:We are seeking an experienced and highly motivated Assistant Branch Manager to join our team at MR DIY Philippines. As an Assistant Branch Manager, you will be responsible for assisting the Branch Manager in overseeing the daily operations of the branch, ensuring efficient and effective management of resources, and providing excellent...