Broker Support Officer

5 days ago

Philippines ESC Corporation Full time ₱250,000 - ₱500,000 per year
Broker Support Officer
Australian Mortgage Broking Firm Summary: This role involves proactively supporting our client's Brokers, helping to ensure that applications are submitted and processed efficiently, and that customers are provided with a first-class service experience. Success in this position requires good attention to detail, confident communication skills,
and a strong customer service mindset.
Responsibilities:

Application Support:
  • Complete data entry of applications and customer information.
  • Check mortgage applications and paperwork for accuracy and completeness.
  • Assist with verifying details such as income, employment history, identification, and supporting documents.
  • Help with ensuring that applications meet eligibility and compliance requirements before submitting to lenders.
  • Organise property valuations using the CoreLogic platform.
Communication:
  • Liaise with loan officers, applicants, and third-party vendors to gather information and resolve discrepancies.
  • Provide clear and timely updates on application status and credit assessment to all relevant parties.
Documentation Management:
  • Organize and manage all required documents for mortgage applications.
Customer Sales and Service:
  • Handle phone calls and emails with utmost professionalism and efficiency.
  • Build trust and customer satisfaction by providing a first-class service experience.
  • Support customers through the application process and document requirements.
  • Ensure Lender pricing requests are handled efficiently.
  • Respond promptly to enquiries from both internal and external stakeholders.
  • Proactively support internal mortgage brokers and other team members.
Qualifications and Experience:
  • Confident spoken and written English.
  • Accurate typing/data entry/keyboard skills.
  • Experience or knowledge of Australian mortgage industry a big advantage.
  • Good MS Office skills, especially Outlook and Excel.
  • Positive mindset and "can-do" approach.
Preferred:
  • Experience in Australian banking/financial services.
  • Experience using CRM platforms, especially Infynity.
  • Knowledge of property platforms, especially CoreLogic.
  • An understanding of pricing requests and mortgage lender policies.
We're offering:
  • Competitive salary (based on skills and experience).
  • Attractive allowances and benefits.
  • Bonus structure tied to loan settlements.
  • A supportive and friendly work environment.
  • Australian schedule (morning/day shift).
  • Full time onsite role based in Robinsons Equitable Tower, Ortigas Center.

  • Project Broker Officer

    3 weeks ago

    , Metro Manila, Philippines Alveo Land Full time

    Overview The Project Broker Officer will be the lead coordinator of brokers and other alternative sales channels regarding the sales of Alveo Land Products. Their main task involves training alternative sales channels to promote Alveo Land Products while also assisting these sales channels in the sales full cycle from reservation to booking the sales...

  • Insurance Broker Assistant

    3 weeks ago

    , , Philippines Buscojobs Full time

    Insurance Broker Assistant – Philippines (Multiple Listings) Posted today Overview: Insurance Broker Assistant roles supporting brokers and clients across domestic and international lines. Responsibilities include client and administrative support, policy changes, renewals, claims overview, and office operations. Requirements typically include insurance...

  • Mortgage Broker Assistant

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Broker Assistant Location: Taguig, National Capital Region Salary: ₱ - ₱ Company: The Lead Realty Posted 1 day ago Job Description WE'RE HIRING Looking for a rewarding career in real estate? We're in search of a Broker Assistant to be part of our dynamic and growing team at The Lead Realty. No experience required—fresh grads are welcome....

  • Broker Support Associate

    4 weeks ago

    , Metro Manila, Philippines Hunt St Full time

    Overview Looking for Filipino (Philippines-based) candidates Job Role: Broker Support Associate Compensation range: $1,300 - $2,000 AUD/month (can go above for exceptional candidates) Setup: Full-time | Hybrid for Bacolod-based candidates | Open to candidates across the Philippines (Remote) | Employer of Record (EOR) but can also be under Independent...

  • Mortgage Broker Assistant

    5 days ago

    Philippines VCC Link Full time ₱600,000 - ₱700,000 per year

    We are looking for a highly motivated Mortgage Broking Assistant to provide vital administrative and client support. You will work closely with our mortgage broker to ensure client applications and documents are processed efficiently and accurately. This role is perfect for someone detail-oriented, organised, and eager to grow in the financial services...

  • Credit Analyst | Dynamic Mortgage Brokering Team

    3 weeks ago

    , , Philippines hfinance Full time

    Overview Credit Analyst | Dynamic Mortgage Brokering Team Are you a detail-oriented Credit Analyst ready to take your career to the next level? Join our dynamic mortgage brokering team, where your skills in credit assessment, loan research, and financial analysis help deliver optimal lending outcomes for our clients. This is a pivotal role supporting brokers...

  • Mortgage Broker Assistant

    6 days ago

    , , Philippines Pear Tree. Full time

    Mortgage Broker Assistant (Loan Processing + Credit Analyst) We’re hiring at Pear Tree. If you’re proactive, detail‑oriented, and have experience in the Australian mortgage space, this could be a long‑term opportunity. Location: Remote | Full‑time | Australian Client What You’ll Do Manage end‑to‑end loan processing: application to settlement...

  • Real Estate Broker

    3 weeks ago

    , Bulacan, Philippines TWR Properties Inc. Full time

    Overview Are you a licensed Real Estate Broker looking to grow your business and take your career to the next level? We are seeking driven brokers to partner with us and build success together! Why Partner with Us Business Opportunity. This role goes beyond a traditional job. You'll have the freedom to grow your own business with unlimited income potential,...

  • Policy And Administration Support Officer

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Unleash Your Talents with Us Hi there, our future Policy and Administration Support Officer. Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human...

  • Account Officer

    3 days ago

    , , Philippines Liberty Insurance Corporation Full time

    Description: Ensure the sales quota/budget is met Maintain good relationships with the assigned brokers & direct accounts. Tracks sales pipeline and ensures that agreed TAT on quotation and policy issuance are met. Responsible for premium collection based on assigned brokers and direct clients. Assists brokers and clients with their claims, if and when...