Broker Support Officer

4 days ago


Philippines ESC Corporation Full time ₱250,000 - ₱500,000 per year
Broker Support Officer
Australian Mortgage Broking Firm Summary: This role involves proactively supporting our client's Brokers, helping to ensure that applications are submitted and processed efficiently, and that customers are provided with a first-class service experience. Success in this position requires good attention to detail, confident communication skills,
and a strong customer service mindset.
Responsibilities:

Application Support:
  • Complete data entry of applications and customer information.
  • Check mortgage applications and paperwork for accuracy and completeness.
  • Assist with verifying details such as income, employment history, identification, and supporting documents.
  • Help with ensuring that applications meet eligibility and compliance requirements before submitting to lenders.
  • Organise property valuations using the CoreLogic platform.
Communication:
  • Liaise with loan officers, applicants, and third-party vendors to gather information and resolve discrepancies.
  • Provide clear and timely updates on application status and credit assessment to all relevant parties.
Documentation Management:
  • Organize and manage all required documents for mortgage applications.
Customer Sales and Service:
  • Handle phone calls and emails with utmost professionalism and efficiency.
  • Build trust and customer satisfaction by providing a first-class service experience.
  • Support customers through the application process and document requirements.
  • Ensure Lender pricing requests are handled efficiently.
  • Respond promptly to enquiries from both internal and external stakeholders.
  • Proactively support internal mortgage brokers and other team members.
Qualifications and Experience:
  • Confident spoken and written English.
  • Accurate typing/data entry/keyboard skills.
  • Experience or knowledge of Australian mortgage industry a big advantage.
  • Good MS Office skills, especially Outlook and Excel.
  • Positive mindset and "can-do" approach.
Preferred:
  • Experience in Australian banking/financial services.
  • Experience using CRM platforms, especially Infynity.
  • Knowledge of property platforms, especially CoreLogic.
  • An understanding of pricing requests and mortgage lender policies.
We're offering:
  • Competitive salary (based on skills and experience).
  • Attractive allowances and benefits.
  • Bonus structure tied to loan settlements.
  • A supportive and friendly work environment.
  • Australian schedule (morning/day shift).
  • Full time onsite role based in Robinsons Equitable Tower, Ortigas Center.


  • , Metro Manila, Philippines Alveo Land Full time

    Overview The Project Broker Officer will be the lead coordinator of brokers and other alternative sales channels regarding the sales of Alveo Land Products. Their main task involves training alternative sales channels to promote Alveo Land Products while also assisting these sales channels in the sales full cycle from reservation to booking the sales...


  • , , Philippines Buscojobs Full time

    Insurance Broker Assistant – Philippines (Multiple Listings) Posted today Overview: Insurance Broker Assistant roles supporting brokers and clients across domestic and international lines. Responsibilities include client and administrative support, policy changes, renewals, claims overview, and office operations. Requirements typically include insurance...


  • , , Philippines Vista Residences Inc. Full time

    Join to apply for the Broker Relations Manager role at Vista Residences Inc. Overview Join to apply for the Broker Relations Manager role at Vista Residences Inc. Responsibilities Establishes and maintains a good business relationship with the existing and potential brokers. Responsible for solving all administrative and specialized issues of...


  • , Metro Manila, Philippines Buscojobs Full time

    Broker Assistant Location: Taguig, National Capital Region Salary: ₱ - ₱ Company: The Lead Realty Posted 1 day ago Job Description WE'RE HIRING Looking for a rewarding career in real estate? We're in search of a Broker Assistant to be part of our dynamic and growing team at The Lead Realty. No experience required—fresh grads are welcome....


  • Philippines VCC Link Full time ₱600,000 - ₱700,000 per year

    We are looking for a highly motivated Mortgage Broking Assistant to provide vital administrative and client support. You will work closely with our mortgage broker to ensure client applications and documents are processed efficiently and accurately. This role is perfect for someone detail-oriented, organised, and eager to grow in the financial services...


  • , Metro Manila, Philippines Hunt St Full time

    Overview Looking for Filipino (Philippines-based) candidates Job Role: Broker Support Associate Compensation range: $1,300 - $2,000 AUD/month (can go above for exceptional candidates) Setup: Full-time | Hybrid for Bacolod-based candidates | Open to candidates across the Philippines (Remote) | Employer of Record (EOR) but can also be under Independent...


  • , Metro Manila, Philippines Intogreat Solutions Full time

    Insurance Broker Assistant (New Zealand) 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Intogreat Solutions Overview Primary purpose of the role: To support the broker role and, in their absence, ensuring clients receive seamless quality service. ...

  • Real Estate Broker

    1 day ago


    , Bulacan, Philippines TWR Properties Inc. Full time

    Overview Are you a licensed Real Estate Broker looking to grow your business and take your career to the next level? We are seeking driven brokers to partner with us and build success together! Why Partner with Us Business Opportunity. This role goes beyond a traditional job. You'll have the freedom to grow your own business with unlimited income potential,...


  • Clark Freeport Zone, Pampanga, Philippines Boomering inc Full time ₱1,200,000 - ₱2,400,000 per year

    Position Title: Mortgage Broker AssistantWork Set-up: Work from Home/Work from OfficeSchedule: Monday – Friday, 7:00 am – 4:00 pm PH Time Join our client's extraordinary team of highly skilled professionals, where expertise meets efficiency in the realm of administrative support. With a wealth of experience in mortgage broker processes and proficiency...


  • , Metro Manila, Philippines Sales Careers at Eton Properties Philippines, Inc. Full time

    Overview We are seeking a dynamic and results-driven Broker Network Manager to lead, manage and recruit brokers. The ideal candidate will have a strong background in real estate sales, leadership, and strategic planning. As the Broker Network Manager, you will be responsible for overseeing the recruited brokers, setting sales goals, developing strategies,...