Sap Application Support

ProV International Philippines
, we're not just another tech company – we're a
thriving community
of
passionate problem-solvers
,
visionary creators
, and
tech trailblazers
, united by one goal: to empower businesses with
cutting-edge IT solutions
. With over
350 talented professionals
across the Philippines and growing fast, we're committed to delivering
exceptional IT services
while fostering an environment that's fun, innovative, and collaborative.

Are you ready to
accelerate your career
in an environment that encourages creativity, challenges the status quo, and celebrates your growth? If you're driven to make an impact and eager to be part of a dynamic team,
we want YOU
to join our journey

What You'll Do:

• Analyze support issues logged with Service Desk in accordance with client SLA
• Take ownership of issue investigation and resolution / solution identification
• Document solutions & problems
• Coordinate issues and monitor issue resolution
• Provide unit acceptance testing of configuration undertaken
• Involvement in Support Pack Testing
• Liase with Clients relating to issue status in accordance with SLA
• Liase with 3rd Level Support in accordance to incident resolution
• Monitoring/actioning of tickets sent through to APP Support
• Perform client service request work
• Ensure client and support center documentation are maintained
• Monitor and resolve MDM related batch job issues/failures
• Willing to work on shifting schedule, overtime and holidays when needed
• Other tasks/responsibilities that may be asked from time to time

What We're Looking For:

• Experienced and knowledgeable in SAP Master Data
• Material master fields
• Creation and modification of Material Management Master Data
• Mass processing using standard transactions
• Data extractions from SAP system

What We Offer:

• Innovative Tech Focus
  : Be part of exciting projects in
  AI, ERP, CRM,
  and
  ITSM
  transformations. Dive deep into the latest technologies and shape the future of IT.
• Global Exposure
  : Work with
  top enterprise clients
  across the
  US
  and
  EU
  , gaining invaluable experience in diverse international markets.
• Rapid Career Growth
  : Join a
  fast-growing, dynamic company
  with limitless opportunities for your career development as we scale.
• Work-Life Balance
  : Enjoy a
  flexible working environment
  with hybrid options, so you can thrive both professionally and personally.
• Continuous Learning
  : Unlock your potential with ongoing
  training, mentorship,
  and access to the latest tech innovations.
• Frequent Rewards & Recognition:
  At ProV International, we celebrate your hard work We believe in recognizing and rewarding team members regularly for their contributions with incentives,
  prestigious awards
  like CEO awardees, shout-outs, and team celebrations that make every achievement feel valued.
• Employee Perks
  : Competitive salary, comprehensive health benefits, fun team-building activities, and company events that bring our culture to life
• Collaborative Culture
  : Work with a
  supportive, inclusive team
  where every idea counts, and open communication is encouraged.

Why Join Us?

ProV International Philippines
isn't just a place to work – it's where you can
thrive, grow, and make a real impact
. You'll be part of a company that values both
innovation
and
fun
, where your contributions are celebrated, and your career journey is supported at every step.

We believe in
frequent recognition
to make sure you feel valued every day. Whether it's through monthly rewards, spontaneous shout-outs, or team celebrations, we make sure your hard work never goes unnoticed.

Are you ready to make your mark in the world of tech?
Apply now
and join our fast-growing team at
ProV International Philippines
– where your tech skills meet endless opportunities