Quality Manager

2 weeks ago


Makati City, National Capital Region, Philippines Global Group Innovative Services Full time ₱1,200,000 - ₱1,800,000 per year

Salary: ₱105,000 basic + ₱10,000 allowance

Work Setup: Onsite | Night Shift

About the Role:

We're looking for an experienced Quality Manager to lead performance improvement initiatives and drive operational excellence in a US Telco campaign. You'll work with cross-functional teams to ensure top-tier quality metrics and customer satisfaction.

Qualifications:

  • At least 2–3 years of experience as a Quality Manager in the BPO industry
  • Preferably with US Telco account experience
  • Strong people leadership, calibration, and client management skills
  • Excellent communication and stakeholder management

Perks:

Competitive total package up to ₱115K

Performance-driven growth environment

Premium Makati office setup

Job Types: Full-time, Permanent

Pay: Php105, Php115,000.00 per month

Work Location: In person


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