Reports Analyst and Operations Support

4 days ago

Eastwood City, Philippines TechnoGlobal Team Inc. Full time ₱312,000 per year

YOUR DAILY LUNCH IS ON US Work onsite and enjoy free daily lunch, Monday breakfasts, and Friday treats—helping you save more while you earn more

TECHNO-CODED PERKS – Enjoy these Benefits

  • Comprehensive day 1 HMO including 10K medical reimbursement
  • Additional HMO coverage for your dependent + dental coverage
  • Free lunch meals, plus Monday breakfasts and Friday treats
  • Psychiatric sessions included under your healthcare plan
  • 24 Paid Time-Offs (with Annual leave conversion)
  • Continuous career development & certifications
  • Travel & training opportunities overseas
  • Comprehensive life insurance coverage
  • Regular engaging company events
  • Annual appraisal based on merits
  • Regular awards and recognitions
  • Free annual Flu vaccinations
  • Employee referral programs
  • Accessible and vibrant office site in MDC, Eastwood, QC

YOUR DAILY TASKS

Reporting & Analytics

  • Generate and submit hourly attendance reports from Wise (internal timekeeping system)
  • Prepare custom scorecards for attendance, performance, and culture metrics per campaign
  • Prepare and submit weekly ad hoc reports
  • Support the maintenance of other operational reports and dashboards as needed

Ticketing & Attendance Management

  • Process attendance investigation tickets through the internal database
  • Allocate tickets and ensure timely resolution and follow-through

Scheduling & Communication

  • Monitor the Operations inbox and escalate or respond to inquiries appropriately
  • Distribute and update staff schedules, including adjustments for Daylight Saving Time
  • Create and manage calendar invites for meetings, training sessions, and other events

COULD THIS BE YOU?

What You'll Bring (Skills & Experience)

  • 1-2 required years of experience in operations or administrative support, with knowledge of discipline and performance management processes
  • Proficient in Microsoft Office (Word, Excel) with strong research, analytical, and problem-solving skills
  • Excellent communication, comprehension, and collaboration skills; able to work both independently and in a team

Ideal Work Approach (Soft Skills)

  • Strong organizational and time management skills with high attention to detail
  • Able to perform well under pressure, meet tight deadlines, and adapt in fast-paced environments
  • Maintains a positive, service-oriented attitude even in challenging situations

Work Location & Schedule

  • Willing to work onsite at MDC, Eastwood (Quezon City), with flexibility to report to BGC if needed
  • Amenable to night shift schedules

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Taguig, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

Apply today and help drive operational excellence forwardBack to search results

Job Type: Full-time

Pay: Php25, Php26,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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