Reports Analyst and Operations Support
6 days ago
YOUR DAILY LUNCH IS ON US Work onsite and enjoy free daily lunch, Monday breakfasts, and Friday treats—helping you save more while you earn more
TECHNO-CODED PERKS – Enjoy these Benefits
- Comprehensive day 1 HMO including 10K medical reimbursement
- Additional HMO coverage for your dependent + dental coverage
- Free lunch meals, plus Monday breakfasts and Friday treats
- Psychiatric sessions included under your healthcare plan
- 24 Paid Time-Offs (with Annual leave conversion)
- Continuous career development & certifications
- Travel & training opportunities overseas
- Comprehensive life insurance coverage
- Regular engaging company events
- Annual appraisal based on merits
- Regular awards and recognitions
- Free annual Flu vaccinations
- Employee referral programs
- Accessible and vibrant office site in MDC, Eastwood, QC
YOUR DAILY TASKS
Reporting & Analytics
- Generate and submit hourly attendance reports from Wise (internal timekeeping system)
- Prepare custom scorecards for attendance, performance, and culture metrics per campaign
- Prepare and submit weekly ad hoc reports
- Support the maintenance of other operational reports and dashboards as needed
Ticketing & Attendance Management
- Process attendance investigation tickets through the internal database
- Allocate tickets and ensure timely resolution and follow-through
Scheduling & Communication
- Monitor the Operations inbox and escalate or respond to inquiries appropriately
- Distribute and update staff schedules, including adjustments for Daylight Saving Time
- Create and manage calendar invites for meetings, training sessions, and other events
COULD THIS BE YOU?
What You'll Bring (Skills & Experience)
- 1-2 required years of experience in operations or administrative support, with knowledge of discipline and performance management processes
- Proficient in Microsoft Office (Word, Excel) with strong research, analytical, and problem-solving skills
- Excellent communication, comprehension, and collaboration skills; able to work both independently and in a team
Ideal Work Approach (Soft Skills)
- Strong organizational and time management skills with high attention to detail
- Able to perform well under pressure, meet tight deadlines, and adapt in fast-paced environments
- Maintains a positive, service-oriented attitude even in challenging situations
Work Location & Schedule
- Willing to work onsite at MDC, Eastwood (Quezon City), with flexibility to report to BGC if needed
- Amenable to night shift schedules
MORE THAN JUST A JOB
Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Taguig, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.
Apply today and help drive operational excellence forwardBack to search results
Job Type: Full-time
Pay: Php25, Php26,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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