Assistant Vice President, Talent Acquisition Operations Manager

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network.

We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. We're currently looking for a high caliber professional to join our team as Assistant Vice President, Talent Acquisition Operations Manager - Hybrid based in Manila, Philippines. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.

Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families.

That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work.

In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Talent Acquisition Operations Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

In this role, you are expected to:Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams

Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needs

Monitor team's end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of procedures

Contribute to development of new techniques, models, and plans within area of expertise

Facilitate alignment of the Operations Support infrastructure through focused technologies and processes

Ensure compliance with government regulations as they pertain to retail accounts serviced through the evaluation and implementation of appropriate control and testing measures

Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations

Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.

Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. As a successful candidate, you'd ideally have the following skills and exposure

At least 8 years of experience managing a team

Experience in analyzing business requirements, developing test plans, and discrepancy resolution

Required Licensing/Registration: Series 7, Series 9, Series 10, and Series 63Ability to work unsupervised and adjust priorities quickly as circumstances dictate

Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Self-motivated and detail oriented

Proven organization and time management skills

Demonstrated problem-solving and decision-making skills

Consistently demonstrates clear and concise written and verbal communication skills

Education:Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job.

A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi Family Group:Operations - Core Job Family:Operations Support Time Type:Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know

Your Rights poster.