Assistant Manager

5 days ago


Iloilo City, Western Visayas, Philippines Kavi Global Full time ₱290,000 - ₱430,000 per year

Position Title: Assistant Manager- RCM Experience

Location: Iloilo City, Philippines

Employment Type: Full-Time (On-site)

Shift Time: US Time (9 PM to 6 AM PH Time),

Note: This is a full-time, on-site position requiring regular attendance at one of our

delivery center locations.

Required Qualifications:


• 5-7 years of experience in call center operations, ideally in healthcare (RCM/AR

preferred).


• Minimum of 2 years of experience in a leadership or supervisory role.


• Bachelor's degree or equivalent work experience.


• Fluent in English with strong verbal and written communication skills.


• Proficient in Microsoft Office tools (Excel, Word, Outlook, PowerPoint).


• Strong problem-solving, coaching, and interpersonal skills.


• Ability to work flexible shifts aligned with U.S. CST hours.


• Customer-focused with a strong commitment to service excellence.


• Able to manage multiple tasks, prioritize effectively, and thrive in a fast-paced

environment.

Additional Requirements:


• Must be able to pass background checks and drug screening.


• Willingness to work onsite full-time.


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