Assistant Manager
5 days ago
Position Title: Assistant Manager- RCM Experience
Location: Iloilo City, Philippines
Employment Type: Full-Time (On-site)
Shift Time: US Time (9 PM to 6 AM PH Time),
Note: This is a full-time, on-site position requiring regular attendance at one of our
delivery center locations.
Required Qualifications:
• 5-7 years of experience in call center operations, ideally in healthcare (RCM/AR
preferred).
• Minimum of 2 years of experience in a leadership or supervisory role.
• Bachelor's degree or equivalent work experience.
• Fluent in English with strong verbal and written communication skills.
• Proficient in Microsoft Office tools (Excel, Word, Outlook, PowerPoint).
• Strong problem-solving, coaching, and interpersonal skills.
• Ability to work flexible shifts aligned with U.S. CST hours.
• Customer-focused with a strong commitment to service excellence.
• Able to manage multiple tasks, prioritize effectively, and thrive in a fast-paced
environment.
Additional Requirements:
• Must be able to pass background checks and drug screening.
• Willingness to work onsite full-time.
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