Learning Specialist

16 hours ago

Iloilo City, Western Visayas, Philippines Xilium Professional Services Inc. Full time $70,000 - $120,000 per year

Who Are We?

Xilium is a homegrown Clinical Support Outsourcing (CSO) company hailing from the City of Love in the Philippines – Iloilo City. Founded in 2011, its two pioneers, Vanessa Belleza and Don Wickelgren, an Ilongga, and an American respectively, have challenged the landscape of healthcare services in both the US and our country.

The company started its humble beginnings with a 5-person structure and has now grown to a full-scale organization with several office sites and expanding more every year. As you begin your journey with us, our employees are always ready to give you a helping hand.

Duties and Responsibilities:

The Learning Specialist is a pivotal semi-technical role responsible for the daily administration and maintenance of our Learning Management System (LMS) and other learning platforms. You will provide Level 1 administrative support to end users, managing user accesses, content maintenance, and conducting basic troubleshooting. Collaborating closely with the Learning Team and department heads, you will oversee and maintain all aspects of the LMS, ensuring a seamless learning experience for all.

  • Oversee and maintain all aspects of the Learning Management System (LMS)
  • Provide Level 1 support to end-users of our learning systems
  • Collaborate with the Learning Team and department heads to upload, organize, and maintain learning content on the LMS
  • Establish and optimize usage processes on the learning systems in collaboration with the Team
  • Test and maintain course content to ensure a continuous and engaging learning experience for end-users
  • Generate and present learning reports and analytics on staff training, development, and performance

Qualifications:

  • Bachelor's degree in Education, Information Technology, or related field
  • Proven experience in learning system administration and user support
  • Strong understanding of Learning Management Systems and other learning platforms
  • Familiarity with e-learning principles, course development, and instructional design
  • Excellent problem-solving skills and technical aptitude
  • Strong communication and collaboration abilities
  • Ability to analyze data and generate meaningful insights

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