Customer Service Agent

2 days ago

Davao City, Davao, Philippines IBEX Global Full time ₱150,000 - ₱250,000 per year


Overview

Level 1 Customer Service Representative on site in Call center.



Responsibilities

Manage incoming calls from customers.Assess customer's needs and guide the customer accordingly.Use customer service and critical thinking skills to resolve the customers' issues and ease their concerns.Maintain acceptable call lengths while remaining friendly, informative and helpful.Maintain productivity and quality standards.Demonstrate appropriate sense of urgency for customer responses.Escalate customer issues appropriately and correctly.Demonstrate timely accurate and professional customer service. Maintains a positive and professional demeanor and portrays the company in a positive light.Demonstrate knowledge and use of departmental resources, policies and procedures.Reach campaign goalsAll other duties as assigned.

Qualifications

For Candidates with Call Center Experience must be at least high school graduate with 6 months call center experienceFor Candidates without Call Center Experience, they must finish at least two years in collegeWilling to work during night shift with shifting scheduleResponsible for own learning, development and achievementTeam player with strong integrityResourceful and has strong attention to detailStrong command of the English language

  • Customer Service Agent

    2 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time

    We are seeking enthusiastic HS/SHS graduates and fresh graduates to join our team as Customer Service Agents. In this role, you will handle customer inquiries, provide solutions, and deliver exceptional service to ensure customer satisfaction. Training will be provided to develop your communication skills and product knowledge, offering a great opportunity...

  • Agent

    1 week ago

    Davao City, Davao, Philippines iQuor Full time ₱200,000 - ₱400,000 per year

    We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a passionate and experienced Hotel Booking Agent to join our dynamic team in Davao City, Davao del Sur. In this full-time, blended voice/non-voice role, you will be providing exceptional customer service to our hotel guests, handling both inbound and outbound calls, as well as various non-voice tasks.What you'll be doingHandling inbound and...

  • Customer Experience Agent – Telecommunications Account for DAVAO

    2 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    About the role We're seeking a motivated and customer-focused Customer Experience Agent to join our dynamic team at Work Avenue and Business Solutions Incorporated in Davao City. In this full-time role, you'll be the voice of our telecommunications client, providing exceptional service and support to their valued customers. With a focus on delivering a...

  • Cargo Agent

    2 days ago

    Davao City, Davao, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱200,000 - ₱500,000 per year

    DepartmentCargo - DavaoEmployee TypeProbationaryExplore this opportunity as a Cargo Agent atFrancisco Bangoy International Airportand join our growing team at 1AviationAttends to cargo customer needs based on company policies and procedures. Ensure the accuracy of shipments and responsible for overseeing the acceptance and releasing of cargoes.What You Will...

  • Call Center Agents

    2 weeks ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time

    We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Call Center Agents. This full-time role is based in Cagayan de Oro Misamis Oriental and offers an attractive relocation package for those open to relocating.What you'll be doingProviding excellent customer service and support to our clients via inbound and...

  • Marketing Agent

    7 days ago

    Davao City, Davao, Philippines Peoples Credit Network Finance Co., Inc. Full time ₱150,000 - ₱250,000 per year

    DIRECT HIRINGWe are looking forMarketing AgentDuties and Responsibilities:A professional who markets a company's goods or services to customers directly in person, usually at trade exhibitions, events, or retail stores, is known as a field marketing representative. Through direct interaction and engagement, they serve as a conduit between the business and...

  • Photo Processing Agent

    2 days ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time ₱250,000 - ₱500,000 per year

    We are looking for a dedicated and customer-oriented Photo Processing Agent to join our dynamic team in Davao City, Davao del Sur. This full-time position will play a crucial role in providing high-quality customer service and efficient photo processing for our valued clients.What you'll be doingHandling inbound customer inquiries and requests related to...

  • Customer Service Representative

    5 days ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time ₱80,000 - ₱120,000 per year

    Become a key part of the customer service team as a Customer Service Representative. This full-time role is located in Davao City, Davao del Sur and offers a competitive salary. You will play a crucial part in delivering excellent customer service and building positive relationships with our clients.What you'll be doingResponding to customer inquiries and...

  • Call Center Agent – Davao Sites

    2 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Join our growing team as a Call Center Agent in our Davao sites You'll assist customers with inquiries, provide accurate information, and resolve basic concerns through calls, chats, or emails.This role is open to Senior High School graduates or College Level applicants, with or without prior BPO experience. Paid training is provided to help you gain the...