Cashiering Supervisor
6 days ago
Job Summary
The Cashiering Supervisor is responsible for leading and coordinating front-end operations to ensure an exceptional customer experience. This role focuses on delivering efficient, courteous service while maintaining operational compliance, controlling costs, and ensuring accurate data management. The position plays a vital part in upholding service standards and supporting overall store performance.
Key Responsibilities
1. Customer Service Excellence
Supervise checkout and front-end operations to ensure prompt, professional, and friendly service that meets company standards.
2. Process & Compliance Management
Enforce standard operating procedures and compliance protocols to maintain smooth and efficient front-end activities.
3. Asset & Equipment Oversight
Manage and protect front-end assets, including POS systems, cash drawers, and related equipment, ensuring functionality and accountability.
4. Cost Control
Monitor usage and spending on front-end consumables such as paper supplies, parking coupons, and related materials to support budget efficiency.
5. Data Accuracy & Reporting
Maintain up-to-date, accurate records and databases essential for front-end performance tracking and operational reporting.
Qualifications & Experience
- Bachelor's degree in Business Administration, Marketing, Customer Service, or a related field
- Minimum of 1 year of supervisory experience in a front-line operations role, preferably in retail or food service environments
Employment Type
- Full-Time
Employee Benefits
- Company-sponsored Christmas gift
- Participation in company events and activities
- Staff discounts on products and services
- Comprehensive health insurance coverage
- Paid training and development opportunities
- Career growth and promotion pathways
- Regular performance-based salary reviews
- Consideration for permanent employment upon successful evaluation
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