Senior Recruiter

Role Details
Type of Support: Talent Acquisition / Recruitment
Contract Duration: Full Time
Work Type and Location: Hybrid (Taguig, Cubao)
Department: People Operations
Reports To: Talent Acquisition Manager
Expected Start Date: ASAP

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing and human-centered approach with Crescendo's expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we're introducing Augmented AI — a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core.

Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empower businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.

The Role

As a Senior Recruiter, you'll manage the end-to-end recruitment process and play a key role in matching top talent with the right opportunities. You will collaborate with hiring managers and stakeholders, manage multiple accounts, and ensure that hiring goals are achieved while delivering an excellent candidate experience. This is a chance to work in a dynamic, global environment where your expertise in recruitment truly makes a difference.

What You'll Do

• Perform full-cycle recruitment: sourcing, screening, interviewing, and hiring candidates across various roles and levels

• Partner with hiring managers and stakeholders to align on role requirements and hiring priorities

• Manage multiple requisitions and accounts, ensuring smooth fulfillment of hiring needs

• Use ATS tools to track candidates, maintain accurate records, and ensure process efficiency

• Design and implement creative sourcing strategies to attract top talent in competitive markets

• Deliver a strong candidate experience with timely updates, feedback, and professional communication

• Share recruitment insights and updates with stakeholders to support decision-making

• Contribute to team growth by mentoring peers and sharing best practices

What We Expect From You

• At least 3 years of recruitment experience, ideally in BPO, RPO, or in-house talent acquisition

• Strong experience using ATS platforms

• Proven success in account management and stakeholder collaboration

• Ability to perform demand fulfillment in high-volume or specialized hiring

• Excellent communication and relationship-building skills

• Strong organizational skills with the ability to manage multiple priorities

• Willingness to work in a hybrid setup (Cubao or Taguig)

What You'll Get In Return

• Hybrid working arrangements

• Competitive base salary

• Generous paid vacation

• Attractive benefits package including medical, dental, and vision (based on country of residence)

• Paid Sabbatical Leave

• Access to free posture-based fitness workouts from home

• Training and development opportunities with PartnerHero and external partners

• 1-on-1 coaching, mentorship, and cross-functional learning opportunities

Company Culture Is At Our Core

Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of values that guide our actions:

• Care for others – Cooperate, empathize, and seek opportunities to put each other first

• Embrace growth – Take calculated risks, develop your skills, and stay open to change

• Manifest trust – Earn and extend trust by delivering on commitments

• Take ownership – Do the right thing, even when no one is watching

• Be humble – Seek guidance, receive feedback, ask questions, and listen actively

Equal Opportunity Commitment

PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging, and these pillars are at the heart of how we work together.

We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristics in the candidate's location.

If you require assistance or accommodations during the application or interview process, please contact

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