Online Customer Service Associate

2 weeks ago

Makati City, National Capital Region, Philippines Axzy Tech Inc. Full time ₱200,000 - ₱400,000 per year
Key Responsibilities
  • Handle customer inquiries across TikTok Shop, Shopee, and other platforms via chat and calls.
  • Provide timely, friendly, and solution-oriented support before and after sales.
  • Manage order status, shipping updates, and return/refund requests.
  • Work closely with the e-commerce and operations team to resolve issues quickly.
  • Collect and summarize customer feedback to improve products and services.
  • Maintain a high customer satisfaction rating and build long-term trust in the brand.
Qualifications
  • 0–2 years of customer service or e-commerce experience (fresh grads welcome).
  • Strong communication and problem-solving skills.
  • Patient, empathetic, and able to stay calm under pressure.
  • Detail-oriented and organized in handling multiple customer chats at once.
  • Familiarity with TikTok Shop, Shopee, or other e-commerce platforms is a plus.
  • Positive attitude, eager to learn, and willing to grow with a startup team.
What We Offer
  • A young, fun, and collaborative startup culture.
  • Daily lunch and company-provided accommodation.
  • Direct exposure to the fast-growing e-commerce ecosystem.
  • Career growth opportunities in customer service and beyond.
  • A chance to be part of a startup journey and build something meaningful.
Job Highlights
  • Perfect for fresh grads or young professionals eager to start in e-commerce.
  • Hands-on experience in TikTok & Shopee customer support.
  • Join a fast-growing tech brand with a vibrant team culture.
  • Learn, grow, and expand your skills beyond customer service.

  • Customer Service Associate

    4 days ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱500,000 per year

    Customer Service Associate (ENTRY LEVEL - Retail Account)DAYSHIFT | Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English...

  • Customer Service Associate

    1 week ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    1 week ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT | Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    4 days ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱150,000 - ₱250,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 5 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    1 week ago

    Makati City, National Capital Region, Philippines ECE Consulting Group Full time ₱216,000 - ₱288,000 per year

    Position: Customer Service Associate – Email/Chat SupportWork Setup: Onsite (Ayala Avenue, Makati City)Employment Type: Full-timeSalary Offer: ₱22,800 / monthStart Date: November 11, 2025About the RoleWe are hiring Customer Service Associates (Email/Chat Support) for a US-based financial services account that helps customers save money, access financial...

  • Email and Chat Customer Service Associate

    1 week ago

    Makati City, National Capital Region, Philippines Penbrothers Full time ₱25,000 - ₱60,000 per year

    About PenbrothersPenbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR,...

  • Email and Chat Customer Service Associate

    14 hours ago

    Makati City, National Capital Region, Philippines Penbrothers Full time ₱200,000 - ₱400,000 per year

    Job description About PenbrothersPenbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in...

  • E-Commerce & Customer Service Associate

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Tradezilla Corp Full time ₱300,000 - ₱600,000 per year

    The E-Commerce & Customer Service Associate will be responsible for managing online product listings, monitoring inventory, supporting digital campaigns, and ensuring excellent customer service across all e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.). This role bridges product, sales, and customer needs to drive store performance and deliver a...

  • Sales & Marketing Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Fery's FabFinds Online Shop Full time ₱109,200 - ₱180,000 per year

    Fery's FabFinds Online Shop is looking for Sales and Marketing Associate with key qualifications as follows:College graduate with experience in customer service, sales, marketing, and eventsMinimum 2-3 years of combined experience in customer service, sales, marketing, and events is requiredFamiliarity with product promotion on social media platforms, e.g....

  • Customer Service Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱150,000 - ₱250,000 per year

    DAYSHIFT | Full-time|Makati | On-siteAbout the RoleWe have partnered with an Australian-based fashion brand known for beautifully crafted, packable sunhats made for travel and timeless elegance. Their commitment to exceptional customer service is as strong as their dedication to quality and design.As an Customer Service Associate, you'll be responsible for...