Marketing Associate
1 day ago
GENERAL JOB DEFINITION:
The Marketing Associate is responsible for promoting the company and its products, advancing company strategic goals through marketing campaigns, social media engagement and quality customer service.
DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:
- Provide excellent customer service, including but not limited to handling customer complaints, queries, returns, requests.
- Create social media campaigns, including but not limited to regular posts, announcements of holiday closures, promotional events or products.
- Develop marketing campaigns, goals and deadlines.
- Create reports on marketing and customer service performance.
- Perform market and client research.
- Organize special events in line with the company's branding or image.
- Create signages, window displays, rack displays according to the company's needs.
- Ensure cleanliness and orderliness of the customer service area
- Performs other functions as required by the immediate superior or as required by the management
Company Involvement
- Abides with the company's set of rules, regulations and policies
- Attends meetings (weekly or monthly meetings) as required by immediate superior and other departments.
- Suggests and participates in achieving department plans and goals.
- Represents and promotes a positive image of the company both on and off the job.
- Performs other functions as required by the immediate head or as required by the top management.
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