HIRING IT SME

1 week ago


Cebu City, Central Visayas, Philippines Teleperformance Full time ₱600,000 - ₱1,200,000 per year

Review, validate, and process incoming service orders.


• Coordinate with internal teams (provisioning, logistics, technical support) to ensure accurate service delivery.


• Monitor order progress and provide status updates to customers and stakeholders.


• Manage escalations and resolve service fulfillment issues promptly.


• Ensure data accuracy in order management systems and maintain detailed records of transactions.


• Identify and escalate recurring issues or process gaps to improve operational efficiency.


• Comply with company policies, procedures, and service-level agreements (SLAs).


• Support continuous improvement initiatives related to service fulfillment processes.


• Review, validate, and process incoming



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