
Administration and Social Media Marketing Officer
4 days ago
GRAB THESE PERKS WHEN YOU GET HIRED
- Competitive salary package
- 25 days of paid leave
- HMO coverage from Day 1
- Attendance bonuses and meal allowances
- Complimentary rice, drinks, and snacks
- A fun work environment with a focus on work-life balance
- Access to an entertainment and gaming area
- Monthly basketball and volleyball games
- Fun Fridays with games and more to unwind and bond with colleagues
KEY RESPONSIBILITIES
- Manage and update social media platforms(LinkedIn), creating and scheduling content to align with branding and marketing goals.
- Monitor social media performance and report insights to improve engagement and community growth.
- Manage content creation and blogging on the Well Nigh website, including writing, editing, and publishing posts using WordPress and Elementor.
- Optimise the website for SEO by ensuring proper indexing of pages for search engines.
- Provide administrative support to the 3rd Party Distribution team, including preparing and formatting documents, managing files, and maintaining records.
- Act as the first point of contact for inquiries from third-party partners, addressing queries related to accreditations, systems, processes, CRM, and access.
- Managing and creating Mortgage Manager Products in the CRM.
- Provide real-time, customised training and education forthe channel in regards to systems, policies and processes to support the ongoing growth and the 3rd Party Channel utlisation of our products
- Contribute to process improvement initiatives, ensuring administrative tasks are streamlined and efficient.
- Collaborate with internal teams to resolve partner issues and improve service delivery.
- Support the onboarding of new partners by preparing resources and assisting with system setups.
- Help implement effective communication strategies, including email updates, video calls, and regular newsletters to third-party partners
SKILLS, KNOWLEDGE & EXPERIENCE
- Exceptional organisational skills, with a strong attention to detail and the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Proficiency in Microsoft Office Suite, with experience using design tools such as Canva or Adobe Illustrator (preferred).
- Experience with social media platforms, including LinkedIn, with a demonstrated ability to create, schedule, and manage content that aligns with branding and marketing goals.
- Solid understanding of content creation and website management using WordPress and Elementor, including writing, editing, and publishing blog posts.
- SEO knowledge and experience with website optimisation to ensure proper indexing of pages for search engines.
- Strong communication and interpersonal skills, with the ability to effectively engage with internal teams, third-party partners, and external stakeholders.
- Experience in administrative support, including preparing and formatting documents, managing files, maintaining records, and providing general office assistance.
- Knowledge of the financial services industry (advantageous but not required).
PERSONAL ATTRIBUTES
- Proactive, with a can-do attitude and a willingness to learn.
- Team-oriented, collaborative, and supportive.
- Strong problem-solving skills and ability to work independently.
- Positive and adaptable, capable of handling varied tasks and responsibilities
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