Reporting Associate
6 hours ago
The Reports Analyst plays a critical role in transforming raw data into actionable insights that support organisational decision-making. The position involves gathering data from multiple sources, analysing and interpreting trends, and presenting findings in a clear and meaningful way.
DUTIES & RESPONSIBILITIES:
- Collects raw data from multiple sources, including databases, spreadsheets, and other software systems.
- Uses statistical techniques and analytical skills to identify trends, patterns, and anomalies in complex datasets.
- Creates and maintains standard and ad-hoc reports, dashboards, and other data visualizations using business intelligence (BI) tools.
- Presents reports and analysis to managers and other key stakeholders in a clear, concise, and actionable format.
- Conducts regular audits and monitors data quality to maintain consistency and accuracy across reporting platforms.
- Assists in formulating recommendations for strategic and operational improvements based on their analysis of business performance.
- Works closely with different departments, such as marketing, finance, and operations, to understand their reporting requirements.
- Conducts research and gathers pertinent data from relevant and reliable sources.
- Reports security incidents and/or any identified security weaknesses.
- Performs other tasks that may be assigned from time to time.
QUALIFICATIONS:
- Graduate of BS/AB degree in IT, Information Systems, Computer Science, Statistics, and other related courses.
- At least 2 years of reporting, relational databases, concepts and data management experience & in relevant or related role/capacity.
- Knowledge of using Power BI is an advantage.
- 1 year or more of relevant and related experience in BPO industry is an advantage.
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Job Types: Full-time, Permanent
Work Location: In person
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