csr bpo agent

2 days ago

Taguig, National Capital Region, Philippines iOPEX Technologies Full time $30,000 - $50,000 per year

Embrace the freedom with iOPEX technologies. Join our awesome journey today

We are looking for awesome who wants to join our # team

Job Overview:

We are looking for passionate and customer-focused Call Centre & Customer Service Agents to join our # team in Taguig City. As Customer Service Visayan Specialist, you will be a key part of our locally pioneering team, interacting with our valued customers and providing exceptional service.

Responsibilities:

  • Answering inbound customer calls and providing high-quality customer service
  • Resolving customer inquiries and addressing their needs in a timely and efficient manner
  • Documenting and tracking customer interactions to ensure effective case management
  • Identifying opportunities to enhance the customer experience and provide feedback to the team
  • Adhering to company policies, procedures, and performance standards

Requirements:

  • Strong communication and interpersonal skills, with the ability to engage with customers in a professional and empathetic manner
  • Excellent problem-solving and critical thinking skills to effectively handle customer queries
  • Proficiency in Visayan and English, both verbal and written
  • Commitment to delivering a superior customer experience
  • Willingness to learn and adapt to new technologies and processes
  • No prior experience required, as we provide comprehensive training

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Free Parking Passes
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

  • English BPO Financial Account Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    About the job English Team Lead - Financial Account (Insurance) | Taguig Benefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually General Knowledge & Skills:Knowledge of Customer care operationsExperience in managing teamsAble to coach, mentor, motivate and interact with...

  • csr - healthcare | hybrid & weekends off | w/ 1 year bpo healthcare exp

    2 days ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱24,000 - ₱31,000 per year

    NOW HIRING: Customer Service Representative (CSR) – Healthcare AccountLocation: Hybrid Setup (3 Days Onsite | 2 Days Work-From-Home) - BGC, Taguig SiteVirtual Hiring Process OnlySchedule: Monday to Friday | Weekends OffSalary Package:Basic Salary: ₱18,000 – ₱24,000Fixed Allowance: ₱7,000Total Monthly Compensation: Up to ₱31,000Job Overview:Be...

  • CSR | Earn up to 31K | Fast Hiring Process | BPO experience required

    2 days ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱31,000 per year

    Nezda Technologies Inc. is looking for dedicated individuals to join our BPO partner company as Customer Service Representatives. Apply now and enjoy a Smooth Hiring ProcessOpen Position: Customer Service Representative (CSR) - Blended AccountWork Location: Ayala, Makati CityEmployment Type: Full-Time | On-siteWHAT WE'RE LOOKING FOR:At least a Senior High...

  • BPO Team Leader

    2 days ago

    Taguig, National Capital Region, Philippines Welsend Global Services Full time ₱500,000 - ₱1,000,000 per year

    On-site - Taguig 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionAs a Team Leader, you will lead and inspire a team of Customer Service Agents specializing in restaurant order taking. Your primary focus will be to ensure your team delivers exceptional service, achieves performance targets, and maintains a positive and motivated work environment....

  • BPO Team Leader

    2 days ago

    Taguig, National Capital Region, Philippines J-K Network Full time ₱40,000 - ₱60,000 per year

    COMPANY PROFILE: The company is already 18 years in the industry and theyprovide a wide range of BPO services including Customer Service Outsourcing, ITService Desk Operations, Finance and Accounting, Human Resources Outsourcing,Legal Process Outsourcing, Sales and Fulfillment, and Business TransformationServices. They have state-of-the-art infrastructure in...

  • Operations & Account Manager (CRM - BPO)

    2 days ago

    Taguig, National Capital Region, Philippines Eastvantage Full time $80,000 - $120,000 per year

    We're Hiring: Operations & Account Manager (CRM - BPO)We are looking for a dynamic and results-driven Business Partner (Operations & Account Manager) to join our team in Taguig, Philippines. The ideal candidate will possess a strong background in business development and partnership management, with the ability to foster relationships that drive growth and...

  • Mass Hiring

    5 days ago

    Taguig, National Capital Region, Philippines Orbit Teleservices Full time

    Join to apply for the Mass Hiring - Sales Associate (Online Video Sharing) / BPO Agent role at Orbit TeleservicesJoin Our Dynamic BPO Team as a Sales Associate (CSR)Are you passionate about sales and customer service? We're seeking enthusiastic individuals to become part of our energetic team in a fast-paced BPO environment. As a Sales Associate, you'll...

  • BPO Agent

    2 days ago

    Taguig, National Capital Region, Philippines iEX Tech Ph Full time $50,000 - $100,000 per year

    Great Passion. Great vision. Great People. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamNo experience required:Customer Service Healthcare (Local Tagalog - Voice/Non-voice Account)Document Specialist (US 100% Non-Voice Account)Customer Service Associate (US Voice Account)Customer Service Finance Associate (Local...

  • BPO Team Lead

    4 weeks ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the job: Team Lead - CS Anti-Fraud (BGC Taguig) | OnsiteRequirements:Minimum 4 years of voice BPO experience in Fraud Contact Center, Fraud & Non-Fraud InvestigationsRequired financial/fraud voice backgroundBachelor's degree in any courseA minimum of 3 years in the role of a Team Leader must have handled a team of voice agentsAmenable to working in...

  • English Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱500,000 - ₱1,000,000 per year

    Summary/Description:Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team. The role will also require the individual to motivate, mentor, coach and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all...