Claims Specialist

Stallion Express is a Toronto-based company specialising in shipping and logistics solutions for online sellers. Our clients range from part-time eBay sellers to bigger eCommerce web stores, shipping hundreds of packages per day

We're a dynamic team working towards a common vision: to help Canadian sellers ship parcels at the lowest possible rates. With Stallion Express, 20,000+ businesses in Canada have saved $10,000,000 in shipping costs for over 12 million parcels.

Take a look at the website to get more information

Customer service is our top priority, which is directly reflected in our consistent 4.8-star rating on Google

WHO/WHAT WE ARE LOOKING FOR:

Stallion Team is looking for an experienced Claim Specialist with top-notch communication skills to ensure that claims are accurately assessed, processed, and resolved on time.

YOUR ROLE IN THE TEAM:

• Review sales invoices
• Calculate claim payout amounts
• Follow-up with customers on missing documents and/or additional information via email
• Work closely with the claims team
• Submit claims with our partner carriers for reimbursement
• Ensure the claims policy is followed and provide feedback where necessary
• Approve or deny claims based on eligibility

BASIC REQUIREMENT:

• Bachelor's degree in a related field or equivalent work experience.
• Previous experience in claims processing, insurance, or a similar role is preferred.
• Strong analytical and mathematical skills to accurately calculate claim amounts.
• Excellent communication skills, both written and verbal, for effective customer interactions and team collaboration.
• Detail-oriented with the ability to spot inconsistencies and errors in documentation.
• Proficiency in using email and basic office software for claim processing and communication.

WORK HOURS:

Monday to Friday: Must be available to work from 9 AM - 6 PM EST. Minimum of 40 hours per week

WHY WORK WITH US? WHAT'S IN IT FOR YOU?

• 100% remote work, no commute
• Full exposure and training in your field while having the autonomy to unleash your skills
• Fun and empowering working environment
• Career and character growth opportunities
• Stable job opportunity
• Open communication
• Access to Company Apps and Tools that are effective for Productivity, Communication and Collaboration (Remote work can be easy-peasy with these tools *wink*)
• On time payment bi-weekly. Your salary will be transferred directly to your local bank account. (No fee will be deducted from you. We cover it so you can receive your exact payment into your local bank account.
• Overtime Pay (should you be required to work outside your normal schedule)

Once you pass the 3-month probationary period, you will be entitled to additional benefits:

• Paid Vacation Leaves (5 days after probationary period, then an additional 2 paid leaves every work anniversary)
• Work Anniversary Food Delivery
• Performance Appraisals are conducted after each 2nd and 4th Quarter, providing employees with opportunities for raises twice a year, contingent upon their individual performance.
• Health and Wellness Benefits Reimbursement Program

If you think you are perfect for this role, hit that apply button

Please note that due to the high volume of applications we receive, we are unable to respond to each applicant individually. We will only reach out to you if your application is shortlisted to move on to the next process.

Thank you for your interest in the position and the company

Job Type: Full-time

Pay: Php22, Php25,000.00 per month

Benefits:

• Health insurance
• Work from home

Application Question(s):

• How many years of claims-related experience do you have?
• Have you worked in logistics, e-commerce, or shipping-related claims before?
• Since this is a remote role, do you have a reliable computer/laptop and stable, high-speed internet connection?
• What's your availability to start if selected?

Work Location: Remote

Application Deadline: 10/10/2025

Expected Start Date: 10/13/2025