Retention Specialist

Turn "Goodbye" into "Glad to Stay"Are you passionate about transforming cancellations into connections? We're looking for a Retention Specialist who thrives on winning customers back, resolving concerns with empathy, and turning every interaction into a reason to stay.What You'll DoRetain cancelling customers and win back lapsed customersServe as a key...

Join the team powering London's best home cleaning experienceOur client isLondon's leading platform for home cleaning and domestic services, connecting thousands of customers with vetted cleaners and tradespeople since 2014. Renowned for quality, convenience, and trust, they make housework seamless with online booking, cashless payments, and 5-star vetted...

Manage Collections and Follow-Up CallsInitiate and manage collection calls to non-paying customers.Follow up persistently to resolve outstanding payment issues.Maintain detailed records of communication and agreements, ensuring compliance with company policies.Address Cancellation ConcernsEngage directly with customers expressing cancellation concerns.Offer...

Make your next big career move by applying as KMC Solutions' next RENEWAL SPECIALISTWe seek fi ve highly motivated and customer-focused renewal specialists to join our newly established Commercial Support Center in Manila. This role is crucial in ensuring the retention and growth of our commercial accounts (

ABOUT THE COMPANY: Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. ABOUT THE UNIT: Retail Operations manages the growth and performance of the Company's Franchise Program, Partner Retail Points and Self Owned Retail Points. The Unit ensures retention...

The role will be responsible for\: • Initiates outbound callout to customers requesting for Full/Partial withdrawals• Attends to customer's queries during outbound calls • Provides alternative solutions to customers instead of surrendering their policies• Assisting policy owners with after-sales requests, if necessary• Inform clients on TAT,...

The role will be responsible for\: • Initiates outbound callout to customers requesting for Full/Partial withdrawals• Attends to customer's queries during outbound calls • Provides alternative solutions to customers instead of surrendering their policies• Assisting policy owners with after-sales requests, if necessary• Inform clients on TAT,...

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.· College graduate· Any...

Please visit for more information.Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.AXA...

Build Lasting Connections, Drive Client SuccessTake on a role where relationships and results converge. Here, you'll help clients continue their journey with us while uncovering new growth opportunities. This is your chance to expand your expertise in customer success and renewals, gaining international exposure while making an impact in the SaaS industry....