Global Service Desk Analyst

We're on the lookout for a Global Service Desk Analyst (Mandarin Speaker) who can bring both technical expertise and top-notch customer service to the team. In this role, you'll be the go-to person for troubleshooting, ticket management, and team support — ensuring seamless IT service delivery across our global operations.The main responsibilities of a...

Global Service Desk Analyst (Mandarin-speaking)Open to Fresh GraduatesWe're looking for a motivated Global Service Desk Analyst (Mandarin-speaking) who is eager to start their IT career and grow in a fast-paced, global environment. In this role, you'll be the first point of contact for IT support, helping users troubleshoot issues, manage tickets, and...

Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

Req number: R6712Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

Make Your Next Career Move and Defy Your Limits with KMC Solutions At KMC Solutions, we make it easy for the world's fastest-growing companies to scale in the Philippines. As the country's leading provider of flexible office space and Employer of Record (EOR) services, we help businesses expand without the red tape—offering a faster and easier path to...

Req number: R6708Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

Req number: R6711Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

Job Qualifications:Bachelor's or College degree in Computer Science, Computer Engineering, Information Technology and/or related field.Has at least one (1) year of experience on tasks related to IT Help Desk including but not limited to problem tracking, phone consulting, voicemail consulting among others.Exposure in technical set-up, configuration and...

Job descriptionProject Role: Service Desk SpecialistLocation: Alabang Muntinlupawork Setup: HybridRequirementsa. Education● Bachelor's or College degree in Computer Science, Computer Engineering,Information Technology and/or related field.b. Experience● Has at least one (1) year of experience in Help Desk tasks including but not limitedto problem...

Role DescriptionThis is a full-time, on-site position located in Muntinlupa City for a Service Desk Specialist. The Service Desk Specialist will provide technical support to clients, troubleshoot and resolve technical issues, and ensure consistent and excellent help desk services. Responsibilities include responding to service desk inquiries, identifying and...