AML Data QA Manager

We're looking for a AML Data QA Manager to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for overseeing the AML Data QA activities, including driving the development, execution and reporting of the annual risk-based AML Data QA testing plan. The role also serves to support the Asia Segment Compliance function in communications with management, internal auditors and Asia Business Units.

Position Responsibilities:

AML Data QA Management and Execution:

• Manage and support the development of risk-based AML Data QA testing plan, where relevant.

• Support the Asia Segment Compliance and Global Functions Compliance in the delivery and execution of risk-based AML Data QA testing plan by applying risk analysis skills, use of data analytics, professional judgement, inspection of documents and process understanding with stakeholders, where relevant.

• Ensure that AML Data QA Activities are completed in a timely and efficient manner in accordance with the test plans.

• Communicate root causes of identified issues, associated risks, including recommendations for improvements in business processes on the current and future business model and operating environment and ensure that actions plans are properly implemented by management.

• Deliver high quality AML Data QA reports in accordance with the standards established by industry best practices and the relevant risk and regulatory environment

• Ensure timely reporting of all AML Data QA statuses, including current activities, next steps and roadblocks

• Collaborate with stakeholders to identify potential red flags and ensure that insights to emerging risk and controls are identified and managed

• Build trust and credibility with stakeholders to objectively engage them and where appropriate, challenge their views and support senior management in achieving their business objectives

• Support the Asia Segment Compliance and Global Functions Compliance with ad-hoc projects /special QA work as assigned, related to AML Systems and Data QA.

• Collaborate with the Compliance Data Analytics Team in MITDC (Makati Team) in developing Computer-Assisted Auditing Techniques (CAATS), such as, but not limited to Test Data or Audit Software.

People Leadership:

• Conducts 1:1 coaching, support, motivation and development of staff

• Assists and conducts training needs analysis for personal and professional development of staff

• Identify opportunities and process improvement recommendation

Required Qualifications:

• At least 4-6 years working experience in leading IT risk-based audits (e.g., IT Application Controls and IT General Controls), teams, interacting with key stakeholders and managing negotiation situations

• Proven experience in IT Security Governance, Risk Management and Compliance (preferably AML)

• Computer Science / Information Technology, Financial / Investments, degree holder or other relevant education preferred Degree in Computer Engineering, Computer Science, Accountancy, Business or related studies

Preferred Qualifications:

• Candidates with Certified Information System Auditor (CISA) certification, Certified Information Systems Security Professional (CISSP), Certified Internal Auditor (CIA) or equivalent will be of added advantage

• Knowledge of AML/ATF compliance is highly preferred.

• Knowledge of financial services/insurance operations and products is a plus.

• Familiarity of AML systems and tools such as Bridger and FCRM, is an advantage.

• Proven experience in IT auditing tools and software is a plus.

• Knowledge of COBIT or similar standards is a plus.

• Strong written and verbal communications skills

• Must be adept in stakeholder management

• Team-oriented and able to work in a collaborative environment

• Able to think, exercise judgement, set priorities, assess urgency, and deliver business values

• Must be detailed oriented, organized, and willing to work hands-on with systems

• MS Office proficiency

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement