Customer Data Specialist

2 days ago

Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱300,000 - ₱600,000 per year

Position:
Customer Data Specialist

Location:
Eastwood, Quezon City

Work Setup & Shift:
Hybrid | Nightshift

Why join MicroSourcing?
You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

As a Customer Data Specialist, You Will

  • Collect, organize, and analyze customer data from various sources.
  • Enrich data using technology and manual data capture.
  • Maintain and update customer databases, ensuring data accuracy and integrity.
  • Collaborate with marketing, sales, and customer service teams to understand data needs and provide relevant data support.
  • Develop and implement data collection systems and strategies to optimize data quality and efficiency.
  • Generate reports and dashboards to visualize customer data and trends.
  • Respond and analyze online customer reviews
  • Ensure compliance with data privacy regulations and company policies.

Non-negotiables
What You Need:

  • Bachelor's degree in Data Science, Information Technology, Marketing, or a related field.
  • 5–7 years of experience in data cleansing, data stewardship, or a related role.
  • Expert in Microsoft Excel and proficient with other Microsoft platforms.
  • Familiar with customer data standards and governance.

-

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%
For more information, visit

Terms & conditions apply.*Terms & conditions apply

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