Customer Experience Executive

3 days ago


Makati City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per year

Job Description

  • Maintain data entry requirements by following data program techniques and procedures.
  • Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Maintain operations by following policies and procedures; reporting needed changes.
  • Maintain customer confidence and protects operations by keeping information confidential.
  • Contribute to team effort by accomplishing related results as needed.
  • Good interpersonal and communication skills
  • Ability to work in fast-paced metric driven environment with multi-tasking skills
  • Communicates with clarity of thought and purpose
  • Should be able to effectively compose clear, concise, and crisp messages to a variety of audiences and able to articulate difficult messages in an effective/positive way.


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