Operations Manager

Mentor Leaders and Drive Operational Success

Company Overview:

Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries Join us at Cybalink Solutions and be at the forefront of operational excellence.

Job Overview:

We are seeking a seasoned Operations Manager who can lead, mentor, and instill best practices within cross-functional teams. This role requires a strong internal leader with the ability to collaborate across departments, foster inter-team alignment, and drive operational excellence. The ideal candidate will play a key role in streamlining processes, enhancing coordination between business units, and cultivating leadership capabilities within their team.

Key Responsibilities:

• Team Leadership: Lead, mentor, and ensure the team adheres to company standards while fostering a positive, results-driven environment.

• Strategic Impact: Drive initiatives that support business objectives and contribute to strategic planning.

• Process Improvement: Identify opportunities to streamline operations and enforce strict quality control.

• Customer Focus: Cultivate a high-performance culture with a strong focus on customer satisfaction and continuous improvement.

• Vendor Management: Manage vendor relationships, including selection and contract negotiations, ensuring alignment with company goals.

• Communication: Lead meetings and deliver clear, data-driven insights to inform operational decisions.

• Adaptability: Quickly respond to trends, monitor KPIs, and proactively address operational challenges.

• Workflow Management: Ensure efficient, timely service delivery that meets or exceeds quality standards.

• Reporting: Provide regular updates on performance, progress, and action plans.

Qualifications:

• At least 5 years of managerial experience, proactively managing projects and effectively lead teams.

• Strong understanding of business processes, procedures, and operational workflows.

• Expertise in performance management, change management, conflict resolution, and leadership development.

• Excellent analytical and problem-solving skills, with a proven ability to make data-driven decisions.

• Strong communication skills across all organizational levels.

• Collaborative, proactive, and able to manage multiple operational functions simultaneously.

• Proficient in Microsoft Office 365 and other relevant software.

• High attention to detail and commitment to accuracy.

• Must be willing to work full-time in the office located at Arcovia City, Brgy. Ugong, Pasig City

Benefits:

• Comprehensive HMO Coverage: Your health is our priority plus one dependent.

• Generous Meal Allowance: Fueling your workday.

• Annual Bonuses: Rewarding your hard work.

• Employee Engagement Programs: Enjoy quarterly training for professional development, monthly games with exciting prizes, and more.

• 30 Days of Leave: Including wellness, vacation, and sick leave, plus leave conversion options.

• Engaging Workplace Culture: Dive into our monthly games with prizes and experience a fun, engaging workplace that values your contribution and well-being.

What We Offer:

• Competitive salary and benefits package.

• A collaborative and innovative work environment.

• Ongoing professional development opportunities.