ServiceNow Solution Architect

5 days ago

Work from Home, Philippines Aspiree Inc. Full time ₱1,200,000 - ₱1,800,000 per year

Responsibilities

The ServiceNow Solutions Architect is responsible for configuring, managing, and enhancing the ServiceNow SPM platform to support project governance, intake, and reporting. This role partners closely with the IT PMO, business leaders, and technical teams to ensure the platform drives strategic alignment, operational efficiency, and informed, data-driven decision-making.

  • Oversee and enhance the ServiceNow SPM platform (intake forms, dashboards, time tracking, and reporting) to ensure compliance with ITIL 4 and Carenet governance standards.Optimize project intake, demand management, and KPI tracking processes to improve efficiency and minimize rework.
  • Provide accurate portfolio data to support strategic planning, investment decisions, and the execution of the SPM governance model.
  • Manage the SPM enhancement backlog in partnership with the ServiceNow Administrator and in alignment with the ServiceNow Governance Committee.
  • Collaborate with resource leaders, project managers, and business analysts to streamline intake workflows, prioritize requests, and maintain accurate time tracking across 7Pace and ServiceNow.
  • Partner with the PMO and key stakeholders to ensure platform capabilities align with organizational strategic goals.

*

  • Deliver training and user support while keeping knowledge resources accurate and up to date.Maintain accurate and timely data entry to enable real-time analytics and reporting.
  • Develop and manage dashboards and analytics to monitor project, program, client, and enhancement pipeline progress.
  • Work with Finance and Accounting teams to ensure accurate labor reporting and meet operational reporting requirements.

Qualifications:

  • Bachelor's Degree in Computer Science, IT or related field (preferred)
  • At least 5 years' experience working with ServiceNow - SPM Modules ITSM Service Catalog
  • Familiarity with Azure DevOps, Power BI, Smartsheet, Salesforce and ServiceNow integration techniques.
  • ServiceNow Administrator Fundamentals Certification is preferred.
  • Strong Verbal and Written Communication SkillsExcellent organizational and time management abilities.
  • Experience supporting cross-functional teams and executive steering committees.Ability to work a flexible schedule, including night or weekend hours as needed

Work set up :

Night Shift (checking exact time)

Hybrid (occasional visit to office but mostly wfh)

Location: Chino Roces Ave, Makati

Job Type: Full-time

Pay: Php120, Php150,000.00 per month

Application Question(s):

  • Years of experience in ServiceNow - SPM Modules, ITSM Service Catalog?
  • Years of experience in Azure DevOps, Power BI, Smartsheet, Salesforce and ServiceNow?
  • Has the ServiceNow Administrator Fundamentals Certification?
  • Current salary package?
  • Able to work on the Night shift but on Hybrid (occasional visit to office but mostly wfh)?

Work Location: Remote

  • ServiceNow Developer

    2 weeks ago

    Work from Home, Philippines Seven Seven Global Services Inc Full time ₱1,200,000 - ₱2,400,000 per year

    As a Senior Engineer for ServiceNow Development, you will analyze business requirements, design solutions, and deliver high-quality technical implementations on the ServiceNow platform. You will work across the full systems development life cycle—including design, coding, testing, implementation, and support—while ensuring solutions are delivered on time...

  • Technical Architect

    2 weeks ago

    Work from Home, Philippines SLI Consulting Inc Full time ₱960,000 - ₱1,200,000 per year

    Job Purpose The Technical Architect is accountable for the end-to-end application design and technical implementation, including overall responsibility for related actions taken and completion of technical deliverables across project phases. The position handles the execution and implementation of one or more projects of varying degrees of size and...

  • Lead DevOps/Cloud Engineer

    2 weeks ago

    Work from Home, Philippines Addforce Human Resources Solution Inc. Full time ₱2,820,000 - ₱3,360,000 per year

    Position: Lead DevOps / Cloud Engineer (Supervisory)Work Setup: Work From Home (Remote)Shift Schedule: US TimezoneSalary Range: ₱235,000 – ₱280,000 per monthAbout the RoleWe're seeking a Lead DevOps Engineer to drive the design, automation, and scalability of our cloud infrastructure. You'll play a hands-on leadership role in building reliable, secure,...

  • Fidelio Application Support Analyst

    3 days ago

    Work from Home, Philippines CAI (Computer Aid, Inc.) Full time ₱600,000 - ₱1,200,000 per year

    Req number: R6272Employment type: Full timeWorksite flexibility: Remote Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

  • Interior Designer

    1 week ago

    Work from Home, Philippines Mercurio Design Lab Full time ₱450,000 - ₱600,000 per year

    JOB FUNCTION:Make interior spaces functional, safe, and beautiful by determining space requirements and selecting decorative items, such as colors, lighting, and materials. They read blueprints and must be aware of building codes and inspection regulations. Provide drawings and assist team lead in all interior design requirements of the project.JOB...

  • Support Services Specialist

    2 weeks ago

    Work from Home, Philippines Kruew Full time ₱25,000 per year

    POSITION SUMMARY:The Support Services Specialist provides Managed Services Plus clients with a high level of customer satisfaction and necessary support through an internal ticketing system. This position is responsible for helping resolve client issues, providing Tier 1 support for client ticketing system and assisting with managing key accounts.This role...

  • Architectural Designer

    2 weeks ago

    Work from Home, Philippines Digital Workforce Global Full time ₱600,000 - ₱1,200,000 per year

    Work Setup: RemoteWork Shift: 9:00 PM to 6:00 PM Manila Time.About the RoleWe are looking for a talented and detail-oriented Architectural Designer with at least 3 years of professional experience in the design and documentation of US-based projects. The ideal candidate combines strong design sensibility, technical proficiency, and a solid understanding of...

  • AI Workflow

    3 days ago

    Work from Home, Philippines Ak Social House LLC Full time ₱780,000 per year

    About AK Social HouseAK Social House is a creative-tech agency redefining what's possible at the intersection of branding, media, and artificial intelligence. We help top creators, coaches, and companies expand their impact through automated content systems, AI-driven marketing, and brand storytelling that scales.We're expanding our AI & Automation Division...

  • Sr. Data Engineer – Data Ops

    2 weeks ago

    Work from Home, Philippines Inceptigon Solutions OPC Full time ₱1,440,000 - ₱1,800,000 per year

    This role combines data engineering expertise with operational excellence, ensuring that enterprise data platforms (ETL, data lakes, BI tools) are reliable, scalable, and maintained for analytics and business operations.We are looking for high-performing, driven individuals who are passionate about excellence and eager to contribute to a high-quality,...

  • Salesforce Developer

    5 days ago

    Work from Home, Philippines The Quiet Consultant Full time ₱1,200,000 - ₱2,400,000 per year

    OverviewA leading Builder/Developer is seeking a suitably qualified Salesforce Developer to join our small, versatile and pro-active team. The ideal candidate will be experienced in working within a small in-house team and be prepared to quickly become a Subject Matter Expert (SME) in our Salesforce organisation. You will be required to read and understand...