Customer Care Associate

2 days ago

Taguig, National Capital Region, Philippines Prime Asset Ventures, Inc. (PAVI) Full time $20,000 - $30,000 per year

Prime Asset Ventures, Inc. (PAVI) is an investment and holdings company with a focus on building developing community infrastructure. The company currently holds major investments in subsidiaries operating in a variety of industries, including power and water utilities, information technology and broadcasting.

In this role, you will be assigned as full-time on-site Customer Care Associate in our telco company specifically in Streamtech.

Job Description

  • Customer service voice agents are vital to providing outstanding customer support through verbal communication.
  • Manage incoming calls, respond to queries, resolve issues, and share relevant information to ensure a seamless and positive customer experience.
  • This role demands strong communication skills, empathy, and the ability to handle diverse customer situations effectively.

Skills

  • Handling calls in a customer care department requires a combination of technical interpersonal and problem-solving skills.

Characteristics

  • Quick learner
  • Collaborative team player
  • Approachable
  • Radiates positivity and enthusiasm.

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