Customer Care Associate
4 days ago
Prime Asset Ventures, Inc. (PAVI) is an investment and holdings company with a focus on building developing community infrastructure. The company currently holds major investments in subsidiaries operating in a variety of industries, including power and water utilities, information technology and broadcasting.
In this role, you will be assigned as full-time on-site Customer Care Associate in our telco company specifically in Streamtech.
Job Description
- Customer service voice agents are vital to providing outstanding customer support through verbal communication.
- Manage incoming calls, respond to queries, resolve issues, and share relevant information to ensure a seamless and positive customer experience.
- This role demands strong communication skills, empathy, and the ability to handle diverse customer situations effectively.
Skills
- Handling calls in a customer care department requires a combination of technical interpersonal and problem-solving skills.
Characteristics
- Quick learner
- Collaborative team player
- Approachable
- Radiates positivity and enthusiasm.
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