waitress

1 day ago

Quezon City, National Capital Region, Philippines TOTAL STAFFING SKILLS CORPORATION Full time

greeting customers, taking food and drink orders, serving them accurately, and ensuring a positive dining experience. Key responsibilities involve presenting menus, providing recommendations, processing payments, and maintaining a clean and organized dining area by setting tables and clearing them after use. Waitresses must also have strong customer service skills, good communication, and the ability to work efficiently in a fast-paced environment.

Core duties

  • Customer interaction:

Greet guests, seat them, present menus, take orders accurately, and ensure guest satisfaction throughout their meal.
- Order management:

Communicate orders to the kitchen staff and serve food and beverages in a timely and accurate manner.
- Payments and transactions:

Handle payments, deliver checks, and process transactions accurately.
- Menu knowledge:

Memorize the menu to answer questions, make recommendations, and upsell items like appetizers or desserts.
- Dining area maintenance:

Set and reset tables, keep the dining area clean and organized, and perform shift duties like rolling silverware or wiping tables.

Essential skills

  • Customer service: A friendly and helpful attitude is crucial for ensuring a positive experience for guests.
  • Communication: Excellent verbal communication is necessary for taking orders, answering questions, and coordinating with staff.
  • Multitasking: Ability to handle multiple tables and tasks simultaneously.
  • Attention to detail: Accuracy in taking orders and processing payments is essential.
  • Physical stamina: The job requires standing for long periods and carrying trays, often in a fast-paced and high-pressure environment.
  • Teamwork: Ability to work well with other staff members, such as cooks and bussers.

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