Product Manager

Job Description
Location
: Remote

About Panoptyc
At Panoptyc, were on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, were excited to invite top talent worldwide to join us in reshaping the future of retail security.

About The Role
Were seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. Youll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.

Key Responsibilities

• Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)
• Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
• Partnering with technology teams: You'll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
• Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities
• Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations

Required Qualifications

• 5+ years Product Management experience (3+ years B2B/enterprise)
• Proven track record launching and scaling successful products
• Experience leading Product Designers and partnering with engineering
• Strong agile/scrum and sprint-based delivery experience
• Excellent stakeholder management across organizational levels
• Exceptional communication skills with ability to influence without authority
• Technical acumen to discuss concepts with engineering teams
• Demonstrated customer obsession and analytical skills

Nice to Have

• 3+ years experience designing and refining workflows for human backoffice teams
• Retail industry experience, particularly operations or store management
• Background with Loss Prevention teams and retail security
• Knowledge of retail systems (POS, inventory management)
• Experience with video analytics or AI-powered retail solutions
• Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
• Experience with Computer Vision based solutions

What Were Looking For

• Genuinely curious about retail operations
• Thrives in ambiguity and creates structure from chaos
• Context-switches between strategy and detailed execution
• Brings contagious energy and enthusiasm
• Views obstacles as problem-solving opportunities

Job Details

Role Level: Mid-Level Work Type: Full-Time Country: Philippines City: Manila, National Capital Region Company Website: Job Function: Marketing Company Industry/

Sector: Software Development

What We Offer

About The Company
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