
WAITER (Banquet/Dining)
4 days ago
Job Summary
Provides exceptional dining service to guests, ensuring a world-class experience in line with 5-star restaurant standards. This role requires professionalism, attentiveness, and strong knowledge of food and beverage offerings to deliver personalized and seamless service.
Job Responsibilities
- Welcome and seat guests in a courteous and professional manner.
- Present menus, take accurate food and beverage orders, and make menu recommendations when appropriate.
- Serve food and beverages efficiently, ensuring correct presentation and attention to detail.
- Maintain strong knowledge of menu items, daily specials, wine lists, and allergens to assist guests effectively.
- Ensure tables are properly set up before service and cleared promptly after use.
- Handle guest concerns and complaints professionally, escalating to the Supervisor/Manager when necessary.
- Work closely with the kitchen and bar teams to ensure smooth service flow.
- Process payments accurately and efficiently.
- Adhere to hygiene, grooming, and safety standards in accordance with 5-star hospitality requirements.
- Support team members and contribute to a positive, guest-focused environment.
Qualifications & Skills
- Proven experience as a Waiter/Waitress in a 5-star hotel, fine dining, or upscale restaurant.
- Strong communication and interpersonal skills with a polished and professional demeanor.
- Excellent customer service orientation with attention to detail.
- Ability to multitask and remain calm under pressure.
- Basic knowledge of food safety, hygiene, and wine service preferred.
- Flexible to work shifts, weekends, and holidays.
Education & Experience
- High school diploma or equivalent; hospitality or F&B training is an advantage.
- Minimum of 1–2 years of F&B service experience in a fine dining or luxury hospitality environment.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php24,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Staff meals provided
Experience:
- Server: 1 year (Required)
- Food Industry: 1 year (Required)
Work Location: In person
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