Marketing and Business Development Supervisor

1 day ago

Quezon City, National Capital Region, Philippines GAIC Professional Services Inc. Full time

Job Summary

The Marketing and Business Development Supervisor will oversee and manage sales pipelines, and support the implementation of strategic growth plans. This role combines hands-on marketing and sales execution with team leadership to identify opportunities, nurture client relationships, close deals, and ensure regulatory compliance throughout the business acquisition lifecycle.

Key Responsibilities

 Marketing

  • Develop and implement marketing strategies to increase brand awareness, customer engagement, and lead generation across digital and traditional channels.
  • Manage and oversee campaign execution including planning, budgeting, content creation, and performance tracking.
  • Lead and mentor the marketing team, ensuring alignment with business objectives and timely delivery of tasks.
  • Conduct market research and competitor analysis to identify trends, opportunities, and customer insights that inform marketing plans.
  • Coordinate with internal departments and external vendors (e.g., sales, creatives, agencies) to ensure consistent branding and communication efforts.

 Sales & Client Acquisition

  • Identify and pursue new business opportunities in line with company goals
  • Qualify leads and manage the full sales cycle—from prospecting to closing
  • Prepare and deliver compelling client presentations, proposals, and pricing
  • Maintain accurate CRM records of all sales activities and pipeline updates

 Supervision & Team Management

  • Supervise, coach, and mentor business development associates or executives
  • Allocate team targets and monitor KPIs to ensure high performance
  • Conduct regular team meetings and review sessions
  • Support the development of sales tools, pitch decks, and talking points

 Strategic Planning

  • Assist in developing and executing go-to-market strategies and client account plans
  • Monitor market trends, competitive activity, and customer behavior
  • Collaborate with marketing and operations teams to align sales efforts with campaigns

 Administrative & Compliance

  • Oversee the preparation and execution of contracts, NDAs, and service agreements
  • Ensure adherence to internal contracting protocols and coordination with the legal team
  • Manage client onboarding requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD) documentation
  • Ensure business development processes align with industry regulatory standards and internal compliance policies
  • Maintain complete and up-to-date documentation for audit and risk management purposes
  • Liaise with finance, legal, and compliance teams for contract review, verification, and sign-off

Qualifications

  • Bachelor's degree in Business, Marketing, IT, or related field
  • 3–5 years of experience in business development or sales, with at least 1 year in a supervisory role
  • Experience in B2B sales, ideally within IT, BPO, SaaS, or tech-enabled services
  • Strong leadership, communication, and negotiation skills
  • Proficient in CRM platforms such as HubSpot, Salesforce, or Zoho
  • Familiarity with legal documentation and contract lifecycle processes
  • Understanding of KYC, CDD, data privacy, and applicable local/international regulatory frameworks

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