Front Office Receptionist

2 days ago

Philippines the Practice Full time ₱150,000 - ₱250,000 per year

About the Practice

Our client, a growing cash-based chiropractic practice dedicated to providing exceptional patient care and a seamless experience from check-in to follow-up. Our environment is professional yet welcoming — where patient service and strong communication go hand-in-hand with creative marketing initiatives.

Position Overview

We're seeking a Front Office Receptionist & Marketing Coordinator who can balance both patient-facing administrative responsibilities and marketing initiatives. This role is ideal for someone who enjoys connecting with people, has a strong sense of organization, and brings creative energy to social media and digital marketing campaigns.

Key Responsibilities

Front Office & Patient Support:

  • Greet and assist patients warmly, ensuring an excellent in-office experience.
  • Schedule appointments and manage patient flow efficiently.
  • Handle inbound calls, texts, and email communication.
  • Manage patient records and appointments in ATLAS EHR.
  • Process payments and maintain accurate front-desk documentation.

Marketing & Communications:

  • Assist in executing email marketing campaigns and newsletters.
  • Create and schedule posts across social media platforms to promote services and events.
  • Develop engaging content aligned with the practice's brand voice.
  • Coordinate SMS campaigns and monitor engagement.
  • Track and report marketing performance metrics.
  • Collaborate with the Marketing Admin to brainstorm and execute promotions or community outreach efforts.
Requirements
Qualifications & Skills
  • Previous experience in a front office, administrative, or marketing role (preferably in a healthcare or wellness setting).
  • Strong communication and interpersonal skills.
  • Proficiency with ATLAS EHR (or similar systems) preferred.
  • Experience with email marketing tools, social media platforms, and basic graphic design or content creation required.
  • Tech-savvy and comfortable learning new digital tools.
  • Highly organized, detail-oriented, and proactive.

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