System Engineer

Senior Systems Engineer

About the Role

We are seeking a highly experienced and technically proficient
Senior Systems Administrator
to join our IT team. This role is crucial for maintaining the stability, security, and performance of our core infrastructure. The Senior Administrator will be responsible for leading complex configurations, performing root cause analysis, and managing ITIL-based change controls.

Key Responsibilities

• Infrastructure Management:
  Lead the administration of our
  Windows Server Infrastructure
  (Active Directory, DNS, DHCP, GPO) and manage
  Linux systems
  (Red Hat, CentOS, Ubuntu).
• Virtualization & Cloud:
  Perform basic operations on
  Nutanix
  (AHV, Prism) and provide advanced daily support for
  Microsoft 365/Office 365
  services (Exchange Online, Teams, SharePoint, OneDrive).
• Advanced Troubleshooting & RCA:
  Take the lead in resolving critical system incidents, perform in-depth troubleshooting, and prepare comprehensive
  Root Cause Analysis (RCA)
  documentation.
• Change & Compliance:
  Fully participate in
  ITIL-based change management
  processes and attend
  Change Advisory Board (CAB) meetings
  .
• System Health & Security:
  Oversee system patching, monitor
  VEEAM backup
  workflows, conduct log reviews, and perform general system health checks.
• Documentation & Collaboration:
  Maintain system documentation, update asset inventory, assist with audit support, and collaborate effectively with other IT teams (network, applications, cloud).
• On-Call Support:
  Serve as the primary point for
  on-call escalation support
  for critical system issues.

Minimum Qualifications

• Experience:
  3–5 years of direct experience
  as a Systems Administrator or in a similar role.
• Core Skills:
  Strong, proven experience with
  Windows Server
  ,
  Active Directory
  , and
  Group Policy Objects (GPO)
  .
• Linux Proficiency:
  Strong hands-on
  Linux system administration skills
  .
• Cloud & Virtualization:
  Practical experience administering
  Office 365
  and familiarity with
  Nutanix AHV and Prism
  .
• Backup:
  Demonstrated experience with
  VEEAM Backup & Replication
  , including job monitoring, alerts, and managing tape/offsite workflows.
• Process:
  Familiarity with
  IT Service Management (ITSM) and ITIL
  framework.

Preferred Certifications

• Microsoft Certified (Windows Server/M365)
• Red Hat Certified System Administrator (RHCSA)
• Nutanix Certified Professional (NCP)
• Azure Fundamentals (AZ-900)

Junior Systems Engineer

About the Role

We are looking for a motivated and detail-oriented
Junior Systems Administrator
to support our daily IT operations. This role is a fantastic opportunity to gain hands-on experience across a diverse technology stack under the supervision of a Senior Systems Administrator. The successful candidate will be responsible for day-to-day operations and escalating complex issues.

Key Responsibilities

• User & Account Management:
  Perform daily user account management tasks in
  Active Directory
  and
  Office 365
  .
• System Maintenance:
  Handle basic system patching,
  OS updates
  , and manage
  file permissions
  .
• Backup Monitoring:
  Monitor
  VEEAM backup status checks
  and perform basic backup troubleshooting.
• Troubleshooting:
  Assist the senior team in system incidents and basic troubleshooting tasks.
• System Health:
  Perform log reviews and routine general system health checks.
• Documentation:
  Assist with system documentation and asset inventory updates.
• Process:
  Participate in ITIL-based change management and CAB meetings as required.
• On-Call Support:
  Provide
  24/7 on-call support
  for escalated incidents on a rotational basis.

Minimum Qualifications

• Experience:
  2–3 years of hands-on experience
  in a technical support or system administration role.
• Core Skills:
  Proven hands-on experience with:
• User account management
  in Active Directory and Office 365.
• Basic
  patching
  procedures.
• Fundamental
  Linux Command Line Interface (CLI)
  commands.
• Managing file permissions and performing OS updates.
• Monitoring and basic troubleshooting of backup solutions (VEEAM preferred).
• Work Arrangement:
  Ability to work full-time onsite in
  Manila
  on a
  5-day/week (8 hours/day) schedule
  .