Training Specialist

We are seeking a BPO Trainer (Associate–Specialist Level) to join our growing team in Ortigas, Pasig City. The Trainer will be responsible for facilitating New Hire Training, refresher programs, and upskilling initiatives to ensure that employees meet performance expectations and deliver excellent customer service.This role is ideal for current BPO agents...

Training Supervisor The Training Supervisor is responsible for managing and implementing effective training programs that enhance employee skills, performance, and career growth. This role involves assessing training needs, developing structured programs, and ensuring smooth execution across various departments. The Training Supervisor works closely with...

Our client, a multinational leader in fleet performance management, is establishing its operations in the Philippines and is currently hiring members for the pioneer team. Job Summary The AR Specialist typically involves managing the debtor ledger by ensuring accurate records of customer accounts, addressing inquiries and issues, reconciling discrepancies,...

Key ResponsibilitiesEnd-to-end payroll management — validating timesheets, computing salaries, allowances, deductions, and ensuring timely disbursement.Prepare payroll journal entries, reconcile payroll accounts, generate summaries, and support audits.Provide labor cost breakdowns for billing, align expenses with forecasts, and reconcile payroll...

A Collections Specialist manages and collects overdue customer payments by contacting debtors, negotiating payment plans, resolving disputes, and maintaining accurate records of all activities.Key ResponsibilitiesContacting Debtors:Reach out to customers via phone, email, or other channels to address overdue accounts and understand the reasons for...

We are looking for a Collections Specialist to join our team Your role is to contact customers, remind them about their payments, and help arrange payment plans in a professional and respectful way.What You'll DoCall or message customers with overdue accountsNegotiate payment plans politely and clearlyKeep records of collections and paymentsWork with the...

Turnover Quality (TOQ) SpecialistQualifications:Candidate must possess a Bachelor's Degree in Civil Engineering/Must have a PRC License (Licensed Civil Engineer)Open to Fresh Graduates but preferably with 1 -2 year(s) of work experience in the related fieldExcellent communication and organizational skillsShould be flexible to take on assignments across...

A Placement Specialist gives support to the Placement department by screening and assessing candidates' overall profile. The role involves doing mock interviews, coordinating in setting interview schedules and providing interview results and feedback during placement. The placement specialist ensures building quality relationships with candidates and...

We're Hiring: Customer Support SpecialistThe Customer Support Specialist is responsible for delivering high-quality service to customers by responding to inquiries, resolving issues, and providing product and billing support. This role is critical in ensuring a positive customer experience through clear communication, problem-solving, and follow-through.The...

Primary Responsibilities:Handle insurance-related tasks and work independently across multiple client platforms.Improve operational efficiency by identifying issues, creating streamlined processes, and ensuring regulatory compliance.Deliver excellent customer service through effective communication, understanding client needs, and fostering strong client...