
Training Specialist
2 days ago
Process complex insurance tasks, implement new tasks and/or manage existing tasks without supervision, perform auditing and trouble-shooting to achieve compliance requirements, manage and conduct training, and be responsible for meeting quality, quantity, and time deadlines. Identify client needs, propose solutions and communicate with the client via email or con-call to build the client relationship. Analyze operation problems and tailor actions to optimize operation.
Training
- Set up a training plan, manage the training process and deliver the training.
- Coach the Jr. Trainer on the training.
Operation Optimization
- Analyze operation problems, notify related parties and propose solutions.
- Develop procedures and ensure the implementation meets compliance requirements.
- Set up the task structure and new task information.
- Assist with output conversion.
Auditing and Trouble-shooting
- Set up the audit plan, create the audit summary, identify the performance gap and propose solutions.
- Perform timely trouble-shooting.
- Ensure the unit/team meets the compliance requirements.
Job Type: Full-time
Pay: Php50, Php60,000.00 per month
Work Location: In person
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