Retention Specialist
2 days ago
Responsible for managing customer retention by addressing inquiries, resolving issues, and preventing cancellations. This role involves understanding customer needs, offering solutions, and promoting products to boost satisfaction. Specialists build relationships, handle objections, and negotiate to retain customers. Strong communication, multitasking, and performance focus are key, along with adherence to company policies and confidentiality.
Key Responsibilities- Drive customer retention by resolving issues, addressing inquiries, and preventing cancellations.
- Provide customized solutions and promote products/services to improve customer satisfaction.
- Cultivate strong relationships, overcome objections, and negotiate to retain loyal customers.
- Consistently meet performance goals in a fast-paced, dynamic environment.
- Adhere to company policies and ensure the confidentiality of customer information.
- Empathy/Understanding
- 3 to 6 months call center experience or 1 year call center experience in a Telecom Account.
- Active listening, Natural curiosity, Patience
- Complex Issue Resolution experience and problem solving
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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Senior People Operations Specialist
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Tacloban, Philippines Boldr Full timeOverview A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members...
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Recruitment Specialist
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Product Specialist/Sales
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Malate P, Philippines SCCI Full time ₱300,000 - ₱360,000 per yearProduct Specialist/SalesKey Responsibilities:Product Knowledge & Training:Knowledge in technical specifications and clinical applications of stents and balloon catheters (Microport account).Stay current on product updates, competitor offerings, and market trends.Sales & Clinical Support:Assist sales representatives during product presentations, evaluations,...
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Customer Care Specialist-1
4 days ago
Lapu-Lapu City P, Philippines Dynata Full time ₱250,000 - ₱500,000 per yearCustomer Care SpecialistWe are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers.Key...
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Client Success Specialist
1 week ago
San Juan Central Post Office P, Philippines BELO MEDICAL GROUP INC Full time ₱276,000 - ₱300,000 per yearJob Summary:The Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company's business objectives. This role plays a key part in driving client retention, fostering long-term engagement, and supporting the growth of...
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Brand Specialist
2 days ago
Davao City P, Philippines 8telcom Full time ₱144,000 - ₱192,000 per yearImplement brand campaigns across retail outlets, kiosks, and partner stores.Ensure consistent visual merchandising and in-store branding.Coordinate retail activations, roadshows, and events.Track competitor activities to recommend counter-strategies.Support rollout of new plans, services, and devices.Ensure store readiness with updated collaterals and...
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Sales and Marketing Specialist
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Ortigas Post Office P, Philippines Infobuilder Technologies Inc. Full time ₱288,000 - ₱360,000 per yearSALES & MARKETING SPECIALISTAs a Sales and Marketing Specialist, you will play a vital role in driving business growth and supporting the company's marketing initiatives for our innovative Content Management and Document Management Solutions (DMS). You will be responsible for lead generation, client engagement, sales presentations, closing deals, and...
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Account Specialist II
1 week ago
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Prince Sales Representative
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Account Manager
2 days ago
Poblacion P, Philippines MedGrocer Full time ₱720,000 per yearMedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.The Account Manager drives our growth by leading a portfolio of corporate accounts, ensuring exceptional service...